Hot Topic

COVID-19’s Impact On The Albuquerque Lodging Market

By McKenna Luke

Amid a worldwide pandemic, the lodging industry is facing a downturn that is greater than the past two lodging-market declines combined. According to Visit Albuquerque, Albuquerque's RevPAR fell roughly 47% in 2020 from 2019 levels, driven primarily by occupancy losses of up to 33% compared to 2019 and ADR declines of up to 21%.

HVS Monday Musings: Medical Tourism In India

In the last decade, India has emerged as one of the leading medical tourism destinations globally. The presence of several high-quality, well-equipped healthcare facilities along with a strong base of highly skilled and specialized English-speaking medical professionals, offering world-class treatments at much more affordable costs compared to developed nations are some of the reasons for the growth of this segment in India.

2020 European Hotel Transactions

By Shaffer Patrick

Total European hotel transaction volume reached €8.5 billion[1] in 2020, representing a fall of 69% on 2019 (see Chart 1), which was the previous market peak at €27.1 billion. Even so, 2020 figures remain significantly ahead of those seen in the Global Financial Crisis, with 2009 seeing only €3.

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​Life Science Spotlight: 5 Trends Impacting Corporate Travel Programs

The pandemic has impacted the corporate travel programs of almost every industry across the globe. The Life Science industry - comprising pharmaceuticals, biotechnology, medical devices, and biomedical technologies companies – will be more in the spotlight than ever in 2021 as we continue to navigate the first major global pandemic of this scale since the emergence of modern life sciences.

IBM report: Four things that will never be the same post-pandemic

After more than a year of quarantines and social distancing, the world is on the verge of opening back up since hundreds of millions of people around the globe have received a COVID-19 vaccine. IBM's Institute for Business Value polled more than 15,000 adults worldwide in February to gather opinions on everything from the workplace of the future, social trends, shopping and travel in a post-vaccine world.

U.S. Travel Reacts To Latest Job Figures

The U.S. Leisure & Hospitality sector gained 280,000 jobs in March and the industry's unemployment rate now stands at 13.0%—compared with 916,000 jobs gained and a 6.0% unemployment rate for the overall economy, according to the monthly employment report released Friday by the Department of Labor.

Rediscovering London

By Iqbal Ahmed

Visiting London ranks high on the wish-list of many people around the world who want to explore the town, and yet many native Londoners rarely venture beyond the river to see the other side of their city.

What COVID-induced changes in hospitality are here to stay?

By Soenke Weiss

The pandemic has fast‐forwarded guest technology plans as hotels across the world have taken steps to minimize all possible touchpoints. The go‐to guest apps have been those that enable online or contactless checking in, menu lookups or digitally executing guest in‐room requests.

Stepping into heart leadership, redefining resilience

By Anni Hood

If there is one group least likely to attract public sympathy for the challenges of the last 12 months it's probably corporate leaders. But it has been a tough pandemic for those at the top. Many have had to make and implement very difficult decisions, as well as displaying extraordinary versatility in responding to changing circumstances at rapid pace.

Time for a seat at the table

By Jane Pendlebury

The UK is witnessing a tentative re-opening now that we are at the end of March. Monday 29th saw the end of the Stay At Home rule in England and the fresh ability to meet up in private gardens. Frustratingly, this lifting of restrictions does not include hospitality's super clean and COVID safe premises until April 12th 'at the earliest'.

Tourist Arrivals Down 87% In January 2021 As UNWTO Calls For Stronger Coordination To Restart Tourism

The devastating impact of the COVID-19 pandemic on global tourism has carried on into 2021, with new data showing an 87% fall in international tourist arrivals in January as compared to 2020. The outlook for the rest of the year remain cautious as the World Tourism Organization (UNWTO) continues to call for stronger coordination on travel protocols between countries to ensure the safe restart of tourism and avoid another year of massive losses for the sector.

Spring Has Arrived In New England, Bringing With It Hope For Its Lodging Markets

By Sebastian Colella

After a long and grueling 12 months, spring has finally arrived in New England and with it, renewed hope for its lodging markets seems widespread across all six states. Although very little improvement has materialized through Q1 of 2021, there are many indicators that growth in lodging demand is around the corner.

Operating Observations From 2020

By Robert Mandelbaum

In 2020, U.S. hotels suffered the worst year of operating performance since CBRE began tracking profitability in 1938. During the year, the average hotel in CBRE's monthly survey of U.S. operating performance experienced a 78 percent decline in Gross Operating Profits (GOP) and achieve the lowest GOP margin (19.

Hotel Industry Honors Star Employees After Devastating Year

The American Hotel & Lodging Association (AHLA) and the American Hotel & Lodging Foundation (AHLA Foundation) today honored the women and men across the country who selflessly led their teams and supported their communities during a year unlike any other with the 2021 Stars of the Industry Awards Ceremony.

For Hotels the Future Is Branded. Or Is It?

In the U.S., 72% of hotels are affiliated with a brand. Ever since Kemmons Wilson started his first Holiday Inn in Memphis, Tennessee, in 1952, the makeup of the hospitality industry has become more and more heavily focused on brands.

Horwath HTL Market Report: Bali Hotels & Hotel Residences

One year after the pandemic decimated global tourism, Horwath HTL Indonesia and C9 Hotelworks, take a quick look at full year 2020 hotel market performance and demand trends in Bali.Bali hotels have struggled to keep afloat, domestic tourism has provided a lifeline but hotel performance hit rock bottom.

Is This The Lean Hotel Of The Future?

By David Eisen

In one of many entertaining scenes from the 1981 war comedy "Stripes," peak Bill Murray cajoles peak John Candy to mud wrestle a trio of scantily clad women in a bar. You can imagine what ensues, and if you can't, the internet does.

Will COVID Make Hospitality Stronger

By Craig Jacobs

Profound change in the Meetings and Hospitality Industries is on the verge. Hybrid conferences, food and beverage offerings and new cleanliness and service protocols will scramble current standard operating procedures, profit and loss statements, staffing, pricing and the definition of Luxury.

Pivoting for Pandemic Success with Lessons Learned from Newport Hospitality Group

By Larry Mogelonsky

"You take the business wherever and whichever way it comes, but you need to be prepared to serve it," started Andrew Carey, CEO of Newport Hospitality Group (NHG), during our latest conversation. Having known Carey for over two decades, I reconnected with him to deep dive on how the company and its managed properties were fairing during these topsy-turvy times.

Is This the End of Business Travel As We Know It?

As America hurtles toward a post-pandemic future, some pre-2020 customs won't survive the transition. Chief among those up for re-evaluation: business travel. On the latest Pivot podcast, Scott Galloway and Kara Swisher discuss whether the corporate-funded journeys of the past make sense anymore.

A Year of Circumscribed Living

By Iqbal Ahmed

It was a terrifying proclamation. In the second week of March 2020, the World Health Organisation declared the Covid-19 outbreak to be a pandemic. Initially there was both fear and confusion at many workplaces until, three days after the spring equinox, the UK government decided to impose a lockdown and many of us heaved a sigh of relief.

Market Pulse: Washington, D.C. Lodging Market

By Chelsey Leffet

The Washington, D.C. lodging market has historically been one of the most stable of the major U.S. markets given its status as the hub of national political affairs and the center of governmental action and policy, while also playing a major role in international affairs.

Kempinski Hotel Frankfurt Offers Mobile Rapid Coronavirus Testing Station For Business And Event Guests

Added safety for conferences: Anyone holding a meeting, conference, trade fair or even a wedding at Kempinski Hotel Frankfurt can book rapid antigen tests for participants. "We have set up a mobile rapid testing station in the treatment rooms of our Country Club & Spa, where guests can be tested directly before an event or a meeting to determine whether they are infected with the coronavirus," reports Hotel Director Karina Ansos.

Free COVID-19 Self-Tests For Staff

Deutsche Hospitality is the first major hotel company in Germany to instigate free rapid testing for all its front-line staff. The project will be launched over the next two weeks. A weekly nasal swab or saliva specimen test will be made available to around 3,500 staff who work for the group's brands that are represented in Germany - Steigenberger Hotels & Resorts, MAXX by Steigenberger, Jaz in the City and IntercityHotel.

The Green Shoots

By Sharad Kapur

Almost a year ago, the Pandemic changed the narrative in every aspect. Across the hospitality, ecosystem hotels had to undergo the exercise of number crunching and reviewing multiple scenarios to arrive at a future outlook.

Catch-22 Of Health Passports

AS borders around the world continue to flip-flop in the face of the pandemic, the travel & tourism industry is putting its collective force behind health passports in a bid to revive travel. Simply put, health passports would allow the industry to assess travelers based on their recently uploaded health and vaccination status, particularly pertaining to COVID-19.

Manhattan Lodging Overview Summary – Q4 2020

By Chris Fernandes

The COVID-19 outbreak began affecting the New York City lodging market in late February 2020 and, in the months that followed, led to the virtual dissipation of traditional sources of lodging demand. As an international gateway city, the complete stoppage of inbound international flights and travelers is of particular note.

The Future Of Events in a Post-COVID Landscape

By Katie Niland

It has been a challenging year for everyone, and the meetings and events industry has been particularly hit hard by the pandemic. We are seeing light at the end of the tunnel now that vaccinations have begun, however we still have some time to go before we return to normality and as venues are not yet permitted to operate at full capacity, the world of business events will still look very different for the time being.

Un Agencies Partner For Guide To Help Women In Tourism Recover From Crisis

As the sector enters the second year of an unprecedented crisis, the impact this has had on women in tourism has been made clear. According to the World Tourism Organization (UNWTO), the pandemic, and the unprecedented drop in international tourist arrivals, risks rolling back progress made towards achieving gender equality and efforts to empower women and girls.

AAHOA Launches Industry Initiative to Promote Hotelier and Employee Vaccinations

AAHOA, the nation's largest hotel owners association, announced a new initiative that encourages hoteliers to proactively promote COVID-19 vaccinations for their employees. In launching the "Pledge to Protect Our Guests, Employees, and Businesses" initiative, AAHOA is asking the nation's hotel owners not only to educate their employees about the benefits of the COVID-19 vaccine but also to provide them with the resources they need to get vaccinated.

The Dangerous Threat Of Coronavirus To All Things Equality

By Aradhana Khowala

With COVID 19 we have all been thrown into a new world, barred up in our homes, missing the comfort of friends and family. While we are wrapped up in our own bubbles, we have been oblivious to the fact that many poor people are suffering, and the fact that the gap between the rich and the poor has widened enormously and at an unprecedented rate during the crisis.

Horwath HTL Market Report: US Lodging Market Update: Nov 2020

In the November edition of the Lodging Market Overview by Horwath HTL Atlanta, Weekly Room Night Demand continued to decline after losing nearly 3 million rooms sold between October and November. In addition, the number of Weekly Rooms Supply reporting saw its first decline of around 150,000 rooms in November after six months of continuous recovery.

HVS Monday Musings: India’s Underserved Leisure Tourism Segment is Leading the Post-COVID Revival

Domestic leisure tourism has been driving the recovery in the Indian hotels sector in the post-COVID era, as inbound tourism continues to be on a standstill even after a year. Key leisure markets such as Goa, Rajasthan, Uttarakhand, Himachal Pradesh, and Kerala have been brimming with domestic tourists looking for a break from their COVID-blues, which helped India-wide hotel occupancy to reach 33-35% at the end of 2020.

Leisure in the Time of COVID

By Craig Jacobs

Competition for local and regional leisure business among hotels is unusually intense for the painfully obvious reason that COVID has curbed everything else. To generate leisure demand, properties invest in digital marketing including social media, SEO, paid search, and display advertising.

Tightened Travel Restrictions Underline Current Challenges For Tourism

One in three destinations worldwide are now completely closed to international tourism. According to the latest data from the World Tourism Organization (UNWTO), the emergence of new variants of the COVID-19 virus has prompted many governments to reverse efforts to ease restrictions on travel, with total closures to tourists most prevalent in Asia and the Pacific and Europe.

U.S. Travel Reacts to Latest Job Figures

The U.S. Leisure & Hospitality sector gained 355,000 jobs in February and the industry's unemployment rate now stands at 13.5% — compared with 379,000 jobs gained and a 6.2% unemployment rate for the overall economy, according to the monthly employment report released Friday by the Department of Labor.

Travel Tech USA & Canada Virtual Conference Will Teach North American Hoteliers How Travel Tech Can Help Them Reach Recovery Faster

WHAT: Travel Tech - the largest travel technology education event worldwide - is proud to announce the first event of the 2021 season, Travel Tech USA & Canada, which was created to teach North American hoteliers about the significant benefits in investing in operational technology today, to establish a strong foundation for a better financial future, tomorrow.

HVS Market Pulse: Indianapolis, Indiana

By Kristen Gatti

Downtown Indianapolis experienced record visitation in 2019, led by the city's impressive calendar of national conventions and major sporting events. The award-winning Indianapolis Convention Center (ICC), which features 749,000 square feet of exhibit space and twelve connected hotels, hosts several national conventions, expositions, and events every year.

European Hotel Investment Market 2020: Surprisingly Optimistic Results

By Kimberly Yoong

Nearly a year into our days of forced telecommuting and videoconferencing, the words 'impact of COVID-19' continue to ring in our ears. The hospitality industry has undoubtedly borne the brunt of this crisis, as many hotels across Europe continue to record single-digit occupancies, with average revenues per room down by nearly 70% in 2020.

How Air Travel is Changing for Good - and for the Better

By Robert Reitknecht

I recently made the decision to relocate back to my old stomping grounds of Connecticut and begin looking for a new career opportunity. I'd had a great run working at an ultra-luxury resort in Utah, where I was responsible for creating memorable experiences, inspiring strong guest and employee relationships, and collaborating with other guest experience leaders.

Eight In Ten Americans Working From Home Due To Covid-19 Say They Miss In-Person Meetings And Conventions

A new survey by APCO Insight affirms that Americans working from home are eager to return to in-person meetings and conventions. The survey finds that even after adapting to the new digital workplace, 81% of professionals who attended in-person meetings and conventions before the pandemic miss doing so and would be just as likely - if not more likely - to attend in-person conferences, conventions, trade shows and other business events in the future.

What Will We Want When We Can Travel Again?

Pity the travel influencer (or don't; it's easy not to). Before COVID-19, the art of stoking wanderlust was defined by selling a fantasy—the promise not only of a perfect vacation, but of a self somehow fortified and made special by going to the same bleached beaches and blue-domed Greek villages as everyone else.

Trends shaping the future of travel and working life

Where were you around this time twelve months ago? Most of us remember it vividly. Travel freezes and work-from-home directives swept over the world. In response, CWT released a new messaging product with a single-click cancellation button within 48 hours and set up thousands of counselors to work from home using a VPN-based home kit that allowed them to do the right thing for travelers at a tough time; safely.

Cost control at NH Hotel Group ketp recurring loses at €371 million despite the €1.18 billion revenue drop

NH Hotel Group reported revenue of €539.7 million in 2020, compared to €1.72 billion in 2019, a year-on-year decline of 68.6%, or €1.18 billion. The contingency plan rolled out by the Company from the onset of the pandemic, focused on cash preservation and cost control, successfully mitigated 60% of the impact of the drastic revenue drop at net result.

Hotel Investment Outlook 2021

Uncertainty and cautiousness plagued hotel investor interest in 2020 due to the COVID-19 pandemic, however, the global lodging industry is eager to move forward. According to JLL Hotels & Hospitality's annual Hotel Investment Outlook, the industry's resilience has shaped new experiences and demand from consumers.

​Are Your Employees Ready To Travel?

For most of us it has been an age since we hopped on a plane to go to a meeting. It's still hard to fathom that a whole year has passed since the COVID pandemic hit us. Local restrictions, health and safety, and quarantine measures are not making it easy for us to get back to travel anytime soon.

Writing for the Moment

By Iqbal Ahmed

As a non-fiction writer, I usually choose to distance myself from the present moment and write instead about the past. It takes the expertise of a journalist to write about the present day. However, in 2020 many writers, finding themselves caught in situations that had arisen because of the pandemic, decided to write about present upheavals.

HVS Las Vegas Casino & Hotel Market Outlook 2021

By Shannon S. Okada

The impact of the COVID-19 pandemic on the Las Vegas economy has been extremely harsh given the market's reliance on visitation and conventions. Following five consecutive years of accommodating more than 42 million visitors, Las Vegas hosted just over 19 million people in 2020 (the lowest number of visitors since 18.

PwC's Manhattan Lodging Index: Q4 2020

Declines in occupancy and revenue per available room ("RevPAR") continued to accelerate across Manhattan during the fourth quarter, as the COVID-19 pandemic curbed both holiday tourism and commercial traveler demand to the city.

The UK Prime Minister’s roadmap is a very welcome sign that good progress has been made in tackling the COVID-19 pandemic and for society to start planning a return to a more ‘normal life’.

Whilst we appreciate the need to be careful about when and how the hospitality industry, and specifically the accommodation sector, reopens, we also need to make sure that no business is disadvantaged in the meantime and that we work together to make 2021 a year to make up as much of the lost ground caused by the pandemic as we can.

COVID-19’s effects on future pro-environmental traveler behavior

Abstract: This study examines how the COVID-19 pandemic will influence people's pro-environmental travel behavior (PETB) and potentially prompt more ecological/sustainable future travel. A comprehensive model using the norm-activation model (NAM), economic sacrifices theory, and the perceived risks associated with COVID-19 is presented and tested using structural equation modeling on data collected from US travelers during April 2020.

Update on Hotels in CMBS Special Servicing: What’s Next in Round Two

The Global Hospitality Group® just hosted a very timely webinar discussing the state of the hotel and CMBS industries. Our program featured senior representatives from Argentic, Greystone, and Situs - three of the largest CMBS special servicers with the most distressed hotel debt - as well as leading data and analytics firm Trepp, HREC's runway capital program, Manhattan Hospitality for hotel industry perspectives, and our own hospitality workouts and receivership expert to break down the current state of the distressed hotels market and CMBS special servicing.

Traveler Sentiment & Influences in 2021: Infographic and Insights on Asia Pacific

By Monya Mandich

To help our advertising partners stay informed and ahead of trends and opportunities to reach potential travelers amidst the rapidly evolving landscape, we're expanding on our recent global research and regional snapshots for the Americas and Europe and taking a closer look at how COVID-19 has impacted travelers in Asia Pacific, including China, Japan, and Australia.

GBTA Poll: Vaccine a Game-Changer for a Return to Travel

The Global Business Travel Association (GBTA), the world's largest business travel association, finds most GBTA members and stakeholders (79%) would be "very comfortable" or "comfortable" traveling for business after receiving the COVID-19 vaccination, and almost half support mandatory testing prior to travel to ensure the safety of customers and clients when meeting face-to-face.

Statistics to Guide Restart of Tourism in the Caribbean

From the need for enhanced political engagement to developing relevant expertise, the World Tourism Organization, jointly with the Caribbean Tourism Organization, have united their Members in the Caribbean to address the key challenges they face in making effective use of statistics to drive the restart of their tourism sectors.

Hilton Reports Fourth Quarter and Full Year Results

Hilton Worldwide Holdings Inc. ("Hilton" or the "Company") (NYSE: HLT) today reported its fourth quarter and full year 2020 results. The following results reflect the material impact that the novel coronavirus ("COVID-19") pandemic has had on Hilton's business.

Hyatt Reports Fourth Quarter 2020 Results

Hyatt Hotels Corporation ("Hyatt" or the "Company") (NYSE: H) today reported fourth quarter 2020 financial results. Net loss attributable to Hyatt was $203 million, or $2.00 per diluted share, in the fourth quarter of 2020, compared to net income attributable to Hyatt of $321 million, or $3.

And all that remained in Pandora’s box was hope

By Vanguélis Panayotis

When Pandora opened the jar containing all the evils of the earth, unable to resist the curiosity that consumed her, she spread them on earth, leaving hope in the container out of the reach of men. Yet it is hope, optimism and tenacity that are guiding the tourism sector through the crisis of mobility caused by the restrictions linked to the COVID pandemic 19.

Traveler Sentiment & Influences in 2021: Infographic and Insights on the Americas

By Monya Mandich

The state of travel is rapidly evolving and we continue to see different levels of recovery and engagement across different regions. Expanding on our recent global research, we're taking a closer look at how COVID-19 has impacted everything from traveler confidence to the factors influencing destination, accommodation, and transportation decisions in the Americas, specifically: Canada, the U.

Onsite Clinics in Hotels Serve Travelers Best: New Innovations for Hospitality Bridging Health(care) [H2H] Can have Competitive Market Advantages

The long, exciting journey of 24/7 effort to introduce real solutions to fix the healthcare crisis is here and holds great potential. Prontocare delivers quality, affordable healthcare to help both consumer and the system remain functional without pushing either party to bankruptcy.

Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry

By Shan Shan Chien

The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin starred restaurant, I deeply understand the required components of multi-tasking in a fast-paced environment, while maintaining service quality simultaneously.

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