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Press Releases – Coronavirus: Impact on the Hospitality Industry

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All eyes are on the spreading coronvirus, COVID-19. Here you can follow the development and the impact of the coronavirus on the Hospitality Industry. Visit the WHO | World Health Organization for more information about the virus.

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15,000 U.S. Hotels Sign Up To Support Healthcare Community

The American Hotel & Lodging Association (AHLA) announced today that more than 15,000 hotels have signed up for its new initiative - "Hospitality for Hope" - which identifies hotel properties that have offered to provide temporary housing for emergency and healthcare workers as the COVID-19 public health crisis grows.

Best Practices for Hotel Management Company CROs Responding to COVID-19

HSMAI hosted a Hotel Management Company (HMC) Chief Revenue Officer Virtual Roundtable on March 25 that focused on the impact that COVID-19 is having on hotel revenue optimization. In addition to discussing key indicators they are using to track how the hospitality industry is doing, HMC CRO participants shared their best practices, lessons learned, and ideas for preparing to accelerate as quickly as possible.

Silver Lake, Sixth Street Partners Invest $1 Billion in Airbnb

Airbnb announced today that Silver Lake and Sixth Street Partners will invest $1 billion in Airbnb in a combination of debt and equity securities. The new resources will support Airbnb's ongoing work to invest over the long term in its community of hosts who share their homes and experiences, as well as the work to serve all stakeholders in the Airbnb community.

Stay Home Today, #Traveltomorrow

By staying home today, we can travel tomorrow".The hashtag #TravelTomorrow encapsulates this message of solidarity and hope, through which the World Tourism Organization (UNWTO) calls for shared responsibility among travellers and the tourism sector around the world to deal with the COVID-19 coronavirus pandemic.

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Seven Spices to Transport Your Palate Around the World

While global travel is on pause during the coronavirus (COVID-19) pandemic, people are still longing for it. One way to safely satisfy a bit of the craving is through the kitchen spice rack - something Hilton culinary experts around the world have creatively sourced to help people indulge in local flavors and beyond.

Over 3,000 Register For Virtual Hospitality Summit

Hospitality Tomorrow - Digital conference will unite the hospitality industry to combat the COVID-19 crisisOver 3,000 hospitality industry professionals have already registered and over 5,000 are expected to attend Hospitality Tomorrow, a free online summit, taking place tomorrow, 7th April, to discuss the impact of the COVID-19 crisis on the hospitality industry.

Mitigating supply chain risk

The current coronavirus (COVID-19) pandemic has put a lot more focus on supply chain risk management, and it will take on increasing importance across corporate America and global supply chains worldwide.

Update on Listings Around the World

COVID-19 has placed enormous pressure on just about every aspect of the economy. With thousands of planes grounded, scores of restaurants shuttered, and few people seeking overnight accommodations, the travel and tourism industry is at a standstill.

Trading Update - Response to COVID-19

Over the past three weeks, the crisis has severely deepened with over half the worldwide population either confined and/or under lock-down. This has resulted in a virtual standstill of travel, dining and entertainment, which is vastly affecting our industry.

A video message from Accor CEO Sébastien Bazin

"The one message that I want you to get is not to be confused by the order of our priorities: first safety, second family and third business." In these challenging times we are all facing, Sébastien Bazin shares a message of compassion to all Accor Talent.

Tourism management and destination recovery through the crisis

Welcome to the age of adaptivity. As the world tries to anchor itself amidst the COVID-19 crisis and the virus-induced reality of an impending economic downturn, destination organizations and the hospitality industry will need to apply a new perspective on destination, development and community engagement.

A Letter to Hosts from Airbnb Co-founder, CEO and Head of Community

Below is an email Co-founder, CEO and Head of Community Brian Chesky sent to Airbnb hosts today outlining actions to support them through the COVID-19 crisis. It also includes an update to our Extenuating Circumstances policy: guests who have reservations made before March 14 that begins anytime on or before May 31, can cancel the reservation and get a full refund or a travel credit if they are impacted by COVID-19 and can't travel.

Statement from Wyndham Hotels & Resorts: COVID-19 Business Update

The COVID-19 pandemic has essentially stopped most travel, and accordingly, we've been forced to make incredibly difficult decisions that affect our entire Wyndham family. These include job eliminations, salary reductions and reduced-hour work weeks impacting nearly half of our 2,500 corporate team members around the globe, as well as team member furloughs and property closures at some of our managed hotels.

5 Tips for Marketers Today

HSMAI's Marketing Advisory Board (MAB) met on a call March 19 to discuss how hospitality marketing professional are handling the impacts from the coronavirus now that budgets are being reduced and many people have been laid off or furloughed.

NHS and Frontline Medical Staff Get Free Places to Stay on Airbnb

Hosts on Airbnb are offering NHS and other frontline medical staff free places to stay while they carry out their critical work, and Airbnb is waiving all fees for the stays. Hosts across the UK can opt into the programme and offer an entire home property through Airbnb's Open Homes platform, created in 2012 to meet the needs of people requiring emergency housing.

HVS Asia Pacific Hospitality Newsletter - Week Ending 27 March 2020

Devonport Waterfront Hotel Sold for AUD40 Million in Australia, Mandarin Orchard to Rebrand as Largest Hilton Hotel in Asia Pacific, Singapore Government Allocates SGD440 Million under Resilience Budget to Lift Tourism Sector, Hong Kong Tourism Board Prepares HKD400 Million to Support Tourism and MICE, China Sees Gradual Pickup in Domestic Travel.

MGM Resorts International Addresses Financial Impact Of Covid-19 And Steps To Mitigate Covid-19 Impact

In light of the material unforeseen and unprecedented volatility in the financial markets, MGM Resorts International ("MGM Resorts" or the "Company") is providing the following update on its results for the first two months of the year, the impact of COVID-19 on its operations and an overview of the steps it is taking to help minimize the financial impact.

Hilton Corporate Response to COVID-19

The novel coronavirus (COVID-19) has created unprecedented challenges for our industry, our hotels and our Team Members. Hilton Worldwide Holdings Inc. (NYSE: HLT) is taking decisive action to protect the core of its business and support affected Team Members until this crisis passes and travel resumes.

International Tourism Arrivals Could Fall By 20-30% In 2020

The World Tourism Organization (UNWTO) has released its updated assessment of the likely impact of the COVID-19 on international tourism. Taking into account the unparalleled introduction of travel restrictions across the world, the United Nations specialized agency for tourism expects that international tourist arrivals will be down by 20% to 30% in 2020 when compared with 2019 figures.

MGM Resorts International Pledges $1 Million For Employee Emergency Fund And Donates Close To Half A Million Pounds Of Food

MGM Resorts International (NYSE: MGM) today announced an array of initiatives intended to support those impacted economically by the coronavirus (COVID-19) pandemic, including a $1 million crisis and disaster relief pledge into an employee emergency grant fund and donating the equivalent of 400,000 meals across the United States.

Covid 19: Mobilization of Accor Group

Accor has been prioritizing the safety and wellbeing of its customers and employees on a daily basis for more than 50 years. France currently faces a health crisis and the Group has decided to make its services available to front-line medical staff, to all French people engaged and mobilized in the fight against the spread of Covid-19, and to the most vulnerable populations.

Statement from Wyndham Hotels & Resorts: Coronavirus Update II

The safety of our guests and team members around the world is a top priority. We have provided the thousands of independently owned and operated franchised hotels in our network and our managed and owned properties worldwide with helpful guidelines and safety information provided by the World Health Organization (WHO) and the U.

Fear, Forecasts and Implications of Covid-19

"Although there are going to be difficult times ahead financially, they will also be filled with opportunities. If you can show yourself in these difficult times; then that could really kickstart your career" This quote and answer to the question: What financial implications could Covid-19 have on the labour market for recent graduates? This and more in the latest episode of the Hospitality Unsettled Podcast starring Hospitality Student Giedrius Margevicius. - Digital Conference to Unite Hospitality Sector

Bench Events (, the leading organiser of conferences and forums for the hotel, aviation and restaurant sector is organising a complete live conference experience on the internet to bring together industry leaders to discuss the unprecedented economic circumstances caused by the COVID-19 outbreak and what the industry can do collectively to rebuild confidence.

Digital Conference to Unite Hospitality Sector

Bench Events (, the leading organiser of conferences and forums for the hotel, aviation and restaurant sector is organising a complete live conference experience on the internet to bring together industry leaders to discuss the unprecedented economic circumstances caused by the COVID-19 outbreak and what the industry can do collectively to rebuild confidence.

Hotels Nationwide Sign Up To Support First Responders; Provide Housing

In an effort to support communities across the country during this unprecedented public health crisis, the American Hotel and Lodging Association (AHLA) today announced a new initiative - Hotels for Hope - to connect hotel properties with the health community, struggling to find housing and support as the COVID-19 public health crisis grows.

Marcus Hotels & Resorts Announces Updates to Current Operations

Marcus Hotels & Resorts®, a division of The Marcus Corporation (NYSE:MCS), is temporarily closing a select number of properties across its portfolio. This decision includes the Hilton Milwaukee City Center; Saint Kate - The Arts Hotel in Milwaukee; Grand Geneva Resort & Spa in Wisconsin; The Skirvin Hilton Hotel in Oklahoma; and The Lincoln Marriott Cornhusker Hotel in Nebraska.

HSMAI Provides Special Report and Other Resources for Hospitality Professionals in the Midst of Coronavirus Crisis

The Hospitality Sales and Marketing Association International (HSMAI) is providing resources to help hotel and travel industry professionals stay informed about the impact of the coronavirus (COVID-19) outbreak on hospitality and tourism industry sales, marketing, and revenue optimization, and put crisis management techniques into play through its Global Coronavirus Resources webpage.

Pebblebrook Hotel Trust Announces Action Plan to Mitigate COVID-19 Impact

Pebblebrook Hotel Trust (NYSE: PEB) (the "Company" or "Pebblebrook") today announced that in addition to the significant efforts underway to protect the health and safety of its guests and employees, as well as its communities, the Company has taken and is taking many substantial, additional steps to address the operating and financial impact of the COVID-19 (coronavirus) pandemic.

At Home With Six Senses

Wellness is core to Six Senses. As travel bans and social distancing measures are imposed, the brand is prioritizing a range of content that guests, hosts and global communities can tap into remotely from their homes.


Holding our guests, colleagues, partners, and loved ones close to our hearts during this unprecedented and challenging time. May we all show the spirit of true hospitality to our family, friends, and neighbors while we take steps to protect each other and stay healthy.

A Message from CEO of Centara Hotels & Resorts

Dear Guests, Employees, Partners, Investors, Friends and the entire Extended Family of Centara Hotels & Resorts, it is at times like this that we are reminded what a small world we live in. With the COVID-19 coronavirus seemingly knowing no bounds, my heart and best wishes are with all those who have been affected by the disease.

Open Letter from WTTC to Governments

No one can doubt that we are in uncharted territory. The coronavirus pandemic means the world is facing a threat on multiple fronts not seen in peacetime. The Travel & Tourism sector is uniquely exposed, and we estimate 50 million jobs globally are at risk.

Four Seasons Covid-19 Update - Our Commitment To You

For so many of us, travel is a necessary and rewarding part of our lives. It brings us together, connects us to the people and places around us, and inspires us to dream. During these uncertain times our hearts are with everyone impacted by COVID-19 as we work to ensure the health and safety of all of our guests, residents and employees.

Statement from Wyndham Hotels & Resorts: Coronavirus Update

The safety of our guests and team members around the world is a top priority. We have provided the thousands of independently owned and operated franchised hotels in our network and our managed and owned properties worldwide with helpful guidelines and safety information provided by the World Health Organization (WHO) and the U.

Horwath HTL Industry Report: China Hotel Investment & Asset Management Outlook

The coronavirus outbreak in 2020 has been a severe challenge for the hotel industry in China, putting the risk management capability of each operating hotel to the test. While from the perspective of hotel investment and asset management, which are more strategic and forward-thinking than day-to-day operation, the industry will recover from the downturn eventually, the impact of this outbreak will force investors to reconsider their strategic planning in hotel investment and in asset management.

Pricing Psychology in Challenging Times

As the coronavirus continues to spread, many hoteliers are wondering how to adjust their revenue strategy. Carter Wilson, senior vice president of consulting and analytics at STR, presented data from the 2009-2010 recession to illustrate the implications of dropping prices versus holding steady during low-demand periods as part of a program in HSMAI's Confronting Coronavirus webinar series called "Pricing Psychology in Challenging Times" on March 10.

Learning From Past Crises

The World Health Organization officially declared COVID-19, also known as the coronavirus, a pandemic on Wednesday, March 11. While the coronavirus has been a huge disrupter not only in the hospitality industry but in every sector around the world, it's not unique.

A Message from CEO of Marriott International

Arne M. Sorenson, president and chief executive officer of Marriott International (“Marriott” or the “company”), said, “The travel industry is being impacted in unprecedented ways by COVID-19. As the virus and efforts to contain it have spread around the world, demand at our hotels has dropped significantly.

Scandic to layoff 50% of its permanent workforce

Intensified measures of authorities to stop the spread of the coronavirus (COVID-19) have led to continued worsening of the business situation for Scandic Hotels Group AB. Today, Scandic will give notice of termination of employment to approximately 2,000 team members in Sweden, which corresponds to about half of the company's permanent employees in the country.

IMEX Frankfurt Cancelled

IMEX Frankfurt, the largest annual trade exhibition for the meetings, conventions, events and incentive travel industry, has been cancelled, following German federal and state advisories to cancel large events due to the coronavirus outbreak.

UK Hotel Sector Can Breathe a Small Sigh of Relief

The Chancellor of the Exchequer has announced a number of measures in his Budget statement which should assist the UK hotel sector in the wake of the coronavirus, which has already precipitated a number of events and overnight stays in hotels to be cancelled or postponed, thereby causing a fall in hotel occupancy.

More Flexible Reservations in Times of Uncertainty

Since the World Health Organization declared a global health emergency for the Coronavirus (COVID-19) outbreak in late January, Airbnb has been closely monitoring official news and guidance in order to support our community of hosts, guests, and employees around the world — we are prioritizing their safety and well-being.

Marriott International Statement on Cleaning Protocols

Marriott International Statement on Cleaning ProtocolsWe take standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. The Company has been closely monitoring the Centers for Disease Control and Prevention (CDC) and World Health Organization statements regarding the coronavirus (COVID-19).

HEDNA Letter from the President

By Sebastien Leitner

Dear HEDNA Members, Hospitality & Technology Professionals and Industry Experts, HEDNA's mission is to simplify hospitality distribution through facilitating connections, education and insights required for success in the ever-changing hospitality industry.

Despite ITB cancellation: Kempinski Hotels holds exceptional events and meetings in Berlin

Although ITB and IHIF Berlin have been cancelled at short notice, Kempinski Hotels is holding its planned events and meetings in Berlin through the entire week. Martin R. Smura, Chief Executive Officer and Chairman of the Management Board of Kempinski Hotels as well as all members of the Management Board are present in Berlin despite the cancellations due to the corona virus, thus expressing the importance and appreciation of customers and partners.

Hyatt Updates 2020 Outlook Due to Evolving COVID-19 Impact

Hyatt Hotels Corporation (NYSE: H) today announced it is withdrawing its previously announced 2020 outlook and earnings sensitivity based on Greater China RevPAR due to the impact on travel demand outside of Greater China, in part as a result of new corporate travel restrictions in North America and Europe, as well as near-term cancellations outside of Greater China, as a result of the COVID-19 outbreak.

Centara’s Enhanced Safety Measures Keep Guests and Staff Well-Protected

Centara Hotels & Resorts, Thailand's leading hotel operator, is providing a reassuring hand to travellers with added safety measures and greater flexibility for changing travel plans. The outbreak of the novel coronavirus first identified in Wuhan, China, has brought a sense of uncertainty to consumers who have already made travel plans or are currently considering future travel, unsure whether it is safe to travel.

HFTP to assist postponed HITEC Europe Exhibitors

Hospitality Financial and Technology Professionals (HFTP®), the producers of HITEC®, announced today that exhibitors and sponsors who were confirmed to participate in HITEC Europe 2020 will be offered a complimentary branding package for HITEC North America, scheduled for 15-18 June 2020, San Antonio, Texas, USA.

HFTP Postpones HITEC Europe 2020

Austin, Texas USA - Hospitality Financial and Technology Professionals (HFTP®), the producers of HITEC®, has postponed HITEC Europe 2020 in response to the global uncertainty related to the Novel Coronavirus and its immediate impact on the hospitality industry.

ITB Berlin 2020 Canceled

ITB Berlin 2020 will not take place. Due to the rapid spread of the new coronavirus (COVID-19) the Federal Ministry of Health and the Federal Ministry of Economics have stated their opinion that ITB Berlin be cancelled.

AHEAD Asia: Ceremony Cancellation Due To Coronavirus

Sleeper Media regret to announce the cancellation of the AHEAD Asia 2020 awards ceremony on Thursday 12 March due to the continued uncertainty around the spread of the coronavirus. We apologise for any inconvenience this causes and remain committed to celebrating the best in hospitality experience and design across the Asia-Pacific region.

Co-ordination between public and private sectors is key to tackling the coronavirus, says WTTC

Co-operation between public and private sectors within Travel & Tourism is essential to mitigating the impact of the coronavirus, according to the World Travel & Tourism Council. The call from Gloria Guevara, President & CEO of World Travel & Tourism Council (WTTC), follows the World Health Organization's (WHO) declaration of coronavirus (2019-nCoV) as a Public Health Emergency of International Concern.

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