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Supplier News – Coronavirus: Impact on the Hospitality Industry

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Coronavirus: Impact on the Hospitality Industry

All eyes are on the spreading coronvirus, COVID-19. Here you can follow the development and the impact of the coronavirus on the Hospitality Industry. Visit the WHO | World Health Organization for more information about the virus.

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Silver Sponsor Maestro PMS Attends HITEC Virtually; Remodels its Booth to Serve as a Demo Scheduling, Mobile Device Charging, and Refreshment Hub

With Canada’s border still closed, Maestro PMS will be present virtually at HITEC Dallas 2021, to be held September 27 to 30 at the Kay Bailey Hutchison Convention Center. In the spirit of hospitality, the trusted long-time provider of Web-browser based cloud and on-premises property-management systems will open its expansive booth to all attendees looking for a sanitized space to relax and socially distance safely.

Dynamic Spend Management Practices in Higher Education: Three Considerations for Returning to Travel This Fall

The COVID-19 pandemic caused global disruption to daily operations at colleges and universities. In response to the seemingly overnight switch to a virtual environment, the financial accommodation for testing and personal protective equipment, and the need to address declining enrollment, higher education leaders have been forced to be more strategic with their expenditures.

RMS Releases 2021 State Of The Industry Report

RMS North America, a leading provider of cloud-based reservation and property management systems to the hospitality industry, released its 2021 State of the Industry Report. The report offers actionable insights on what travelers are looking for and how hospitality businesses can adapt to meet new consumer expectations.

M3 Donates $100,000 to Support India COVID-19 Relief

In support of AAHOA’s recent $100,000 donation to organizations supporting COVID-19 relief efforts in India, M3 has matched the organization’s contribution with an equal donation of $100,000 to Samaritan’s Purse, an international humanitarian aid organization providing ongoing COVID-19 relief efforts in India.

Hotel Industry Thought Leaders Will Tackle Ways to Master the New Rules of Revenue Strategy at the Virtual Revenue Strategy Forum (RSF)

Duetto, hospitality's innovative software as a service provider of revenue strategy solutions, in partnership with Silver Hospitality Group, announced today the first in a series of virtual Revenue Strategy Forums, designed to bring together leaders and practitioners who will examine the forces reshaping hospitality today and share innovations for navigating success through uncertainty.

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How Hotels Can Market To Drive Travelers

There's no doubt that the COVID-19 pandemic has changed the leisure industry for the foreseeable future. Between the International Air Transport Association predicts that air passenger numbers won't return to pre-COVID-19 levels until 2024 and the news that 82% of travelers have changed their travel plans for the next six months, hotels will have to adapt to this new normal.

Expedia Group: Spotlight on Technology as Catalyst for Tourism Recovery

Today at its annual partner conference, explore '20, Expedia Group shared its continued commitment to focus on technological innovation as a key driver in recovery and beyond. The world's leading online travel agency is calling on all players in the global travel ecosystem to adapt to the shift in traveler expectations in critical areas such as flexibility, cleanliness, and communicatio n to restore traveler confidence.

Brits are most resilient in Europe for travel bookings, finds new ADARA booking data

Adara, the leader in verified identity and permissioned data, reveals that the UK leads Europe in willingness to travel internationally. In a study of bookings, departures and searches from 10th November 2020 extending until early 2021, the data also shows that across Europe, travellers are either booking at the very last minute or far in advance as COVID-19 continues to create uncertainty.

Lybra Integrates Future Flight Search Data into the Assistant RMS’ Global Demand Analysis, Ensuring the Most Accurate Price Suggestions, During the Pandemic & Beyond

Lybra's Assistant Revenue Management System - the most sophisticated, machine learning, demand-centric RMS on the market - has now integrated millions of future flight search data sets, from one of the leading OTA metasearch flight booking sites, into its algorithm, which is used - along with other macro-level demand data - to calculate future demand within a destination.

Saving Face: 7 Steps To A Safe Small Meeting

We all know of somebody who has started a complex new role but is yet to meet their colleagues in person, or hosted a creative virtual team brainstorm that started off fizzing with ideas until audio and visual connectivity gave out.

Ready for recovery? Your direct booking action plan

Within today's challenging context, hotel brands and properties need to look for even more innovative approaches to win back their fair shares of direct bookings. Now is a good time to start developing creative and personalized marketing techniques to give that motivational boost to your potential guests, and to let them know that they can trust you in providing a smooth, safe, and refined experience.

Enhanced Forward-Looking Data in Amadeus’ Business Intelligence Solutions Provide Insight for Recovery

With COVID-19 significantly impacting travel trends and buyer behaviors, relying on historical data is no longer enough to plan for the future. Having access to forward-looking data has never been more important for the hotel industry than it is today, as hoteliers need a real-time, comprehensive view of market performance to successfully understand shifting traveler behaviors and implement an effective recovery strategy.

Is Now The Time To Turn Off Automation?

Duetto's CEO, David Woolenberg, was joined by Deniel Frey, VP Revenue Management, H-Hotels, and Kelly Cronin, Revenue Director, Village Hotels, on the latest edition of our One World, One Industry, One Conversation webinar series on September 22.

3 Ways To Help Boost The Confidence Of Your Traveling Employees

Leading a team - especially during a crisis - takes patience and fortitude. When your direct reports express confusion, it's important to support them. Since the start of the pandemic, we've navigated the changes in our industry by engaging with experts within CWT and the wider business travel and meetings & events industries.

Global Survey: How Hotel Revenue Managers Are Preparing For Recovery

After COVID-19 flipped the hospitality industry on its head, business is picking up again around the world. With the road to recovery taking various approaches and forms in different countries, regions and cities, we wanted to understand how revenue managers believe their markets will develop, how they see their business mix change as well as which pricing and distribution decisions they will be making.

HRS and Radisson Hotels Extend Partnership to Enhance Distribution Efficiency and Awareness of New Hygiene Protocols for Business Travelers

HRS, the leading global corporate lodging platform, extended its strategic partnership with Radisson Hotel Group. As corporate hospitality starts to rebound from the stark drop in volume due to the Coronavirus pandemic, this relationship benefits companies and the re-opening of Radisson properties on multiple continents.

The 3 P’s Of Traveling During COVID

Concerns about business travel have left many scanning news headlines and feeling none the wiser. While travelers are increasingly confident that hotels, ride-sharing companies, and airports have safety and security measures in place, we don't always know what to consider and how to prepare for a trip.

​Ready To Fly: What To Expect At The Airport

If you haven't stepped foot in an airport since before Covid-19 restrictions were introduced, it can be hard to know what to expect, especially as measures change constantly, such as the increasing adoption of test-on-arrival facilities.

Bartech NeoTray Provides Safe and Convenient Point-of-Sale for Generating Post-COVID Guestroom Revenue

Bartech, the leader in automatic minibar solutions for the global hospitality industry, is fulfilling a growing need in the post-COVID 19 hotel environment through its proprietary NeoTray solution, which allows non-refrigerated items to be securely offered to hotel guests through an automated point-of-sale within the safety of the guestroom.

Routier Forms Strategic Partnership With Knowcross® to Enhance Guest Contactless Service Quality and Efficiency in Wake of COVID-19

Routier, Inc., a leading provider of AI-enabled hotel operations, marketing and guest engagement solutions, has announced a strategic partnership with Knowcross®, the global leader in providing service quality and optimization solutions for hotels, to provide reopening hotels with advanced tools capable of overcoming a range of service challenges posed by COVID-19.

5 Ways Your Next Hotel Stay Might Be Different

As hotels gradually reopen their doors to guests around the world, we can expect some big changes to the guest experience. For one, health and safety measures have taken top priority, with many hoteliers launching new initiatives to step up their hygiene game and ready themselves for when it's safe to travel again.

Cvent Unveils the Largest, Most Up-To-Date Global Database of Venue Health and Safety Information Within the Cvent Supplier Network

Cvent, a market-leading meetings, events, and hospitality technology provider, has unveiled new offerings within its Cvent Supplier Network and Cvent Business Transient solution (formerly Lanyon). The new offerings were developed to allow for safer and more streamlined sourcing processes in an environment where health considerations are paramount.

As Hotels Enter Recovery Mode, Sees Record Demand for Industry’s Most Affordable Full Featured S&C Solution

Hospitality leaders are dealing with unprecedented changes, requiring massive business transformations in accelerated timeframes. As hotels face the financial challenges associated with the impact of the pandemic, many properties are turning to more competitively priced solutions that provide the advanced functionality they need to move forward.

Expedia Group Launches Complimentary Education Journey for Travel Industry

Expedia Group Academy officially launched last week, migrating from the Expedia Group Academy LinkedIn group to a new online learning platform. The company's new complimentary education program is designed to help displaced or furloughed travel workers expand their skill sets, develop professional networks and open career opportunities while the industry starts the road to recovery from the impact of the COVID-19 crisis.

SiteMinder Study: 90 Percent Of Spaniards Will Travel Domestically By 2021 Year End

A new study by SiteMinder, the global hotel industry's leading guest acquisition platform, highlights the commitment of Spanish locals to the country's tourism sector beyond COVID-19. SiteMinder's latest Changing Traveller Report, based on the survey responses of 570 Spaniards, has found that over 90 percent plan to travel before the end of 2021, with almost 50 percent hitting the road in the next three months.

Groups360 Announces Strategic New Product Features

Groups360™, a leading online marketplace for meetings, today announced the release of new product enhancements to GroupSync™, the first truly transparent and efficient online platform for searching, sourcing and booking venues and hotel rooms across a wide selection of brands.

SiteMinder Finds French Holidaymakers Will Take Shorter Trips, Spend Less Time Planning Post-COVID

A new report by SiteMinder, the global hotel industry's leading guest acquisition platform, highlights a shortening trip duration for French travellers in the wake of COVID-19. SiteMinder's latest Changing Traveller Report, based on the survey responses of 553 French holidaymakers, has found that more than 40 percent of holidaymakers will be taking shorter trips than normal in the months ahead, and more than 64 percent will organise their travel within a month of leaving while six percent will not book ahead at all.

What four Housekeeping concerns are keeping you up all night?

Over the past 10 weeks, Optii has been fully analyzing over 37 COVID-19 cleaning protocol initiatives by top brands and management companies. We have also been in constant communication with industry leaders to learn about their main Housekeeping concerns related to the new cleaning and safety protocols they are implementing to keep their staff and guests healthy and safe, while limiting the risk of legal liability they might face in the future.

Horizon Properties Group Maintains Business Continuity with Aptech’s PVNG During CV19

PITTSBURGH - "I came onboard Horizon Properties Group in late 2015 and started to review cloud-based hotel accounting software systems. This was three years before the CV19 difficulty began. When we deployed Aptech's PVNG Enterprise Accounting this February we did not plan for a pandemic, but PVNG has been instrumental in our business continuity because now we can oversee financial performance and effectively manage operations remotely," said Joshua M.

Koddi Issues Whitepaper on Travel Industry Recovery

Koddi, a leading marketing technology company for the travel and hospitality industries, has released a new whitepaper - The Road to Recovery. The whitepaper provides hotel brands, property owners, and hotel marketers with guidance on how to prepare, execute, and manage advertising programs as the travel industry plans its recovery from the impact of the COVID-19 pandemic.

Guest Service Is No Longer A Contact Sport

Hapi, the first, disruptive open data-streaming, integration and enrichment platform in the hospitality industry, held a focus group with the Board of Governors at Hospitality Technology Next Generation (HTNG) - comprising the top CIOs and other executives in the industry - to understand the technology needs and priorities as hotels get ready to operate in the new normal, post Covid-19.

#QuarantineLife with no break in sight? Here's 7 ways to evoke a vacation state of mind

Staying home has become the new norm as a result of the COVID-19 pandemic, and the accompanying restrictions have momentarily put a stop to most nonessential travel. An Expedia® poll1 of 1,500 U.S. residents, conducted between May 4 and 8, 2020, shows 60% of people have already changed or canceled their travel plans and another 70% are worried about outbreaks impacting future trips.

Hotel Internet Services Supports Enhanced Guest Safety Initiatives By Providing Hoteliers with Insight on Latest in Contactless Technology Best Practices

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its strengthening of efforts to ensure that hoteliers are able to cater to guest health concerns by working with properties to increase the availability of contactless and social distancing compatible in-room services.

Now Is The Time To Shape The Future Of Business Travel

As governments, organizations, and the media work around the clock to make sense of the impact of COVID-19, the new normal is bandied around with casual abandon. But as business travelers grapple with issues for which there is no blueprint, one thing is for sure: Companies have a once-in-a-generation opportunity to scrap the old and welcome in the new - creating the optimum business travel environment of the future.

Doing More with Less, How Hospitality Management Teams Take Advantage of Touchless Technologies Now

Properties are working with minimal staff to keep the doors open during today's slow down; but what about tomorrow? Travel will quickly ramp up as CV-19 restrictions are lifted. Many operators are preparing for the restart now, implementing technologies, hotel software, and processes that will support social distancing guidelines and enable more efficient operations as staffing levels slowly return to meet higher occupancy demands.

RFID Hotel and LAS Hospitality Supply Address Updated Hotel Environment Standards with Introduction of Antimicrobial Key Card Technology

Lodging Access Systems, a company that provides thousands of hotels globally with a full spectrum of key cards and credentials through its subsidiaries, RFID Hotel and LAS Hospitality Supply, has announced that it has acquired the exclusive right and license to manufacture and distribute a patented and proprietary antimicrobial plastic key card to hotels and resorts in the United States.

Virtual TV Remote Control launched by Otrum

Hotel TV remotes are known to be an infection contamination risk, as they are used by multiple people over a short time span and are difficult to sanitise. As the hospitality industry eagerly awaits the return of guests, Otrum has prioritised COVID-19 initiatives to keep your guests safer.

ProfitSword Joins Special Edition of In Clear Focus Podcast to Provide Insight on How COVID-19 is Transforming the Business Intelligence Landscape

ProfitSword, the leading developer of business intelligence and data integration software for the hospitality and senior living industries, has announced its taking part in a special edition of the "In Clear Focus" Podcast with the goal of providing industry professionals with the latest expert insight over how the COVID-19 pandemic has affected business intelligence operations.

Beyond COVID-19 - How hotel technology can drive recovery

apaleo is a highly connectible, "API first" cloud PMS for modern groups and chains. Over recent weeks, we've been talking at length to customers, partners and industry friends about the role of technology in the current crisis and how the hotel tech stack must evolve drastically in order to remain relevant in a post-coronavirus landscape.

Majority Of Corporate Travel Programs To Seek Lower Hotel Rates As Covid-19 Restrictions Are Lifted

HRS, the leading hotel solutions provider in business travel, today announced the results of its most recent Flash Survey of corporate travel program managers and procurement executives. The global survey, which ran from April 30 through May 4, gives the industry guidance on the delicate balance between hotel suppliers and managed travel programs as the business travel ecosystem looks towards recovering from the COVID-19 pandemic.

The Catalyst: How Innovation Prevails In Times Of Crisis

There's no rule book for pivoting a business during a global pandemic, but when it comes to innovation, necessity is the mother of invention. Deep challenges in the economy, for business models and customers, can become drivers of innovation and when their back is against the wall, winning companies can turn a crisis into a catalyst for innovation by addressing issues in ways never thought of before.

SiteMinder Releases World Hotel Index For Hoteliers To Foresee The Return Of Guests

SiteMinder, the global hotel industry's leading guest acquisition platform, has for the first time released its proprietary data on the momentum of hotel bookings around the world. Sourced from the bookings of SiteMinder's 35,000 customers, through more than 400 booking channels globally, the SiteMinder World Hotel Index provides never-before-seen insight into when guests are likely to return to hotels after the COVID-19 pandemic.

COVID-19: Management During A Crisis

It's been over a month since COVID-19 travel bans and social distancing mandates have forced the hospitality industry, and much of the world, into a state of shutdown. The coronavirus has changed the way we live our lives and do business.

Kennedy Training Network Announces Two New Hotel Sales Team Programs

Hotel sales has truly been a seller's market for a very long time; 10-year veterans have never experienced selling in a recession, while veterans are out of practice at prospecting. Until recently, at most hotels the biggest challenges have been keeping up with the flood of inbound RFP's, as third-party meeting and event planning websites made it too easy to request a proposal.

Knowland Extends Platform with Premium Contact Data to Help Hoteliers Prepare and Reignite Sales Teams for Recovery

Knowland announced today the release of Premium Contact Data (PCD), an add-on to its subscription-based hotel group sales software platform providing verified contact data with event booking history. As the leader in hospitality group business analytics for hotels, convention and visitor bureaus, conference centers and other meeting venues, the company provides comprehensive group data intelligence to drive higher revenue and provide greater value to hotels' customers.

TrustYou Provides Outlook for Global Hotel Industry with Release of Global and Regional Review Insights Reports

TrustYou, the world's largest guest feedback platform, announces today the release of its most ambitious data projects to date. The in-depth and comprehensive Global version of the Review Insights Report highlights the state of online guest reviews on a global level, along with insights into the company's own data regarding the top hotel impact scores and review sources of 2019.

ALICE Launches Free COVID-19 Recovery Checklist Software

ALICE has launched a new free product to help hoteliers operate more efficiently during COVID-19. ALICE's COVID-19 Recovery Checklist Software is available now, and is free to help hotels manage operations through times of low occupancy or closure, back into times of recovery, and up to full occupancy again.

Hotel Tech Company Launches Covid-19 Support Platform

As Covid-19 spreads, communities have an urgent need for beds as field hospitals, for quarantine, and to house for patients as well as health professionals who are caring for them. The founders of hotel industry software provider Cloudbeds and their team created #hospitalityhelps to connect property owners and operators with health care providers, providing facilities during this time of need.

COVID-19 Free Software During Coronavirus Outbreak

Today, HotelFriend, a global IT company and provider of software for the travel and hospitality sectors, is launching a free software program to help hotels overcome the severe economic impact on their business caused by the novel coronavirus, as it can be used to reduce personal contact while living in a hotel.

The Ultimate Crisis Survival Guide For Hotels

The recent global spread of COVID-19 - and the resulting impact on personal and professional lives everywhere - has put crisis management front and center. Hotels face a domino effect triggered by the pandemic: guests are afraid or not allowed to travel, businesses are pausing corporate travel and events of all sizes are being canceled.

ADARA Releases COVID-19 Resource Center for Travel Brands

ADARA, the world's travel data co-op and leading provider of traveler intelligence today announced the new COVID-19 Coronavirus Resource Center for travel brands. To help travel brands adapt to a fast-changing environment, ADARA created the ADARA Travel Trends Tracker, which taps into real-time travel data to easily access travel-related consumer behavior and identify key trends.

​Dirty Money: The Appeal Of Contactless Payments

There's a lot of advice out at the moment from different governments around the world, all trying to protect their citizens from Covid-19. The key points from these pieces of advice are to avoid contact as much as possible and to keep washing your hands.

​3 Ways To Stay Positive In Uncertain Times

Two armed robbers were arrested for stealing toilet paper in Hong Kong, Europe just experienced its hottest winter on record and the sight of people riding buses with plastic storage boxes on their heads is becoming the new normal.

UgoVirtual Event Platform Provides Robust Alternative to Onsite Meetings for Challenged Global Hotel and Travel Industry Event Planners

UgoVirtual, a comprehensive online platform designed to meet the growing virtual travel and event management/hosting needs of the global travel and hospitality sectors, is providing a timely alternative to onsite events that have come under scrutiny in light of recent global health concerns surrounding the Novel Coronavirus (COVID-19).

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