Is Travel Taking The Wrong Approach To Personalization?

It’s fair to say that the travel industry has struggled with personalization, but perhaps it has relied too much on the experiences of the wider retail industry.

Phocuswire

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CRM & Loyalty

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Is Travel Taking The Wrong Approach To Personalization?

External

Booking Holdings CEO: Business is better than 2019

With revenue of more than $4.3 billion in the second quarter of 2022 - double the corresponding quarter in 2021 - Booking.com is starting to talk recovery. Net profit climbed to $857 million, compared with a loss of $167 million in the corresponding...

globes.co.il

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Online Travel Agencies (OTA)

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Markets & Performance

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Booking Holdings CEO: Business is better than 2019

Opinion

Fight Inflation with Flexible Payment Options for Hotel Guests

Just as more people began to feel safe enough to travel again and hotel owners were ready to welcome guests back and make up for lost business due to the pandemic, the worst inflation in more than 40 years hit American consumers and drove price hike...

Raj Pannu

Vice President of Business Development at Fortis

Fortis

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Property Technology

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Travel Technology

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Press Release

California Lodging Investment Conference [CLIC] Announces Sixth Annual Gathering

Officials of the California Lodging Investment Conference [CLIC], the only hospitality conference focused on the California hotel market, today announced that the upcoming, sixth annual gathering will take place March 1-2, 2023, at the Westin South ...

California Lodging Investment Conference [CLIC]

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Events & Conferences

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California Lodging Investment Conference [CLIC] Announces Sixth Annual Gathering

Press Release

GBTA Convention 2022 Sets The Scene For The Future Of Global Business Travel

The global business travel industry is back and continues to move through recovery as evidenced by the robust attendance and levels of interest and insights at GBTA Convention 2022, held this week at the San Diego Convention Center.

Global Business Travel Association (GBTA)

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Business Travel

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Supplier News

Zaplox to Deliver Mobile Guest Journey to 25 PREM Group Properties Across Europe

Zaplox AB (publ) ("Zaplox"), which offers a mobile guest journey and mobile keys for a safe, secure, and engaging guest experience, signed an agreement earlier this year with the international hotel and hospitality management company PREM Group, whi...

Zaplox AB

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Property Technology

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Guestroom Technology

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Zaplox to Deliver Mobile Guest Journey to 25 PREM Group Properties Across Europe

Opinion

Do Swiss wines suit Singaporean palates?

For two decades, Swiss wines have occasionally created a buzz. In 2007, a tasting of the best Syrahs in the world, organized by the Grand Jury Européen, surprisingly placed Swiss wines at the top. Then, in the same year, Bettane et Desseauve awarded...

Philippe Masset

Associate Professor at EHL Hospitality Business School

EHL

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Food & Beverage

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Recent Appointments

Jillian Katcher has been named President at Twin Bridges Hospitality

Corey Rhodes has been appointed Chief Executive Officer at Enseo

Ron Sheldon has been appointed Senior Vice President, Technical Services at SH Hotels & Resorts

Alison Mitchell has been appointed General Manager at The Art Hotel, Curio Collection by Hilton

Eric Hanano has been appointed Director of Food & Beverage at Turtle Bay Resort

Melinda Meade Meyers has been appointed Executive Director at National Park Hospitality Association (NPHA)

Press Release

Foliage and football destinations top Labor Day Weekend and fall travel in the US

Labor Day marks the transition to the beginning of fall, with many using the long weekend to travel and squeeze in some final summer memories. For some guests, this Labor Day is an opportunity for a final summer solo adventure, with single trip book...

Airbnb, Inc.

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Consumer Trends

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Short Term Rental (STR)

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Opinion

Green-Tech and The Net-Zero Methodology Are The Future Standards In The Hospitality Industry

Technological advances have led to an era in which consumers have more power than ever. The average online consumer constantly gives their point of view on different products or services through reviews, social media posts, word-of-mouth, or even th...

Saikrishnan Ranganathan

Co-Founder and CEO of SensorFlow

SensorFlow Pte Ltd.

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Environment & Sustainability

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Property Technology

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Press Release

Bookend Your Scenic Train Ride with Hotel Stays that Continue the Journey

While most people think of planes and cars when booking a trip, train travel is another mode of vacation transportation that has seen a resurgence in popularity in the last decade. Not only does it let you sit back and relax while someone else does ...

Embassy Suites by Hilton

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Hampton by Hilton

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Curio – A Collection by Hilton

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Canopy by Hilton

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Tapestry Collection by Hilton

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Motto by Hilton

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Boutique & Lifestyle

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Brand Marketing

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Guest Experience

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Luxury Travel

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Bookend Your Scenic Train Ride with Hotel Stays that Continue the Journey

Special Coverage

Hybrid Spaces in Hospitality

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All Latest News

Is Travel Taking The Wrong Approach To Personalization?

Booking Holdings CEO: Business is better than 2019

Fight Inflation with Flexible Payment Options for Hotel Guests

California Lodging Investment Conference [CLIC] Announces Sixth Annual Gathering

GBTA Convention 2022 Sets The Scene For The Future Of Global Business Travel

Zaplox to Deliver Mobile Guest Journey to 25 PREM Group Properties Across Europe

Do Swiss wines suit Singaporean palates?

Foliage and football destinations top Labor Day Weekend and fall travel in the US

Green-Tech and The Net-Zero Methodology Are The Future Standards In The Hospitality Industry

Bookend Your Scenic Train Ride with Hotel Stays that Continue the Journey

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