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Combining Artificial Reality and Robots to Improve Hospitality Operations: The Use of Artificial Intelligence (AI)

Robots along with Artificial Reality (AR) have the ability to come together to form a new technological tool for the hospitality industry. Robots are currently being used in many different forms to make company and organizational operations more eff...

Fred DeMicco

Executive Director (2019-2023) and currently Professor in the School of Hotel and Restaurant Management at Northern Arizona University

The University of Memphis | Kemmons Wilson School of Hospitality and Resort Management

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Chatbots, Robotics & AI

The University of Memphis | Kemmons Wilson School of Hospitality and Resort Management

Upscale Food & Beverage in Your Hotel’s Self-Serve & Vending Revenue Centers

Even though tourism and travel has nearly recovered since before the pandemic, hotels are still short on labor. The reasons for this are many, including: the aftermath of the Great Resignation and the Great Reshuffle; less budget available to increa...

Cynthia Mejia

Associate Professor and the Interim Chair of the Department of Foodservice & Lodging Management at the University of Central Florida Rosen College of Hospitality Management

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Property Technology

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Revenue Management

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Food & Beverage

University of Central Florida Rosen College of Hospitality Management

Redefining Business Mobility: Insights into Travel and Office Trends for 2024

During his recent conversation with Ryan Embree for the Hospitality Trailblazers series on the Suite Spot podcast, President and CEO Charles E. Oswald talked through his trends and predictions for 2024. Here, Charles expands on those thoughts.

Charles Oswald

CEO of Aperture Hotels and member of Cayuga Hospitality Consultants

Cayuga Hospitality Consultants

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Consumer Trends

Cayuga Hospitality Consultants

Re-Thinking Technology Investment in the Evolving World of Hospitality

Whether we look back 15 years, five years, or even just five months, it’s clear – our world and our industry are not what they were. Adapting to this new reality requires us to look forward rather than back, replace old habits with fresh ones, and b...

Maria Taylor

Senior Vice President of Marketing, Partnerships, and Commercial Operations, Hospitality, Amadeus

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Information Technology

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Amadeus Hospitality

Shiji and Munich’s 4-star superior Platzl Hotels embody Bavarian hospitality excellence with integrated PMS and POS

Shiji, the global hospitality technology innovator, and Platzl Hotels, announce a strategic collaboration that integrates Shiji Enterprise Platform (PMS) and Infrasys Cloud POS into the Munich hotels’ tech stack. Renowned for their distinctive blend...

Shiji Group

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Lodging Industry

Shiji and Munich’s 4-star superior Platzl Hotels embody Bavarian hospitality excellence with integrated PMS and POS

Safemark Showcases Security Cash Flow (SCF) Program at Choice Hotels International 2024

Safemark, the pioneer in revenue-generating safe programs, is excited to announce the continued success of its Security Cash Flow (SCF) Program. Designed to elevate guest satisfaction while increasing cash flow by up to $100 per room annually, this ...

Safemark Systems

Safemark Systems

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Information Technology

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Events & Conferences

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Finance & Accounting

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Guest Experience

Safemark Showcases Security Cash Flow (SCF) Program at Choice Hotels International 2024

HiJiffy Now Available on Oracle Cloud Marketplace

HiJiffy, a leading provider of conversational AI for hotels and a member of Oracle PartnerNetwork (OPN), today announced that its Guest Communications Hub is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (O...

HiJiffy

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Digital Marketing

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Chatbots, Robotics & AI

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Guest Experience

HiJiffy Now Available on Oracle Cloud Marketplace

Recent Appointments

Amid Yazji has been promoted Cluster General Manager at Gulf Hotel, Novotel Al Dana Resort, Gulf Executive Residences Juffair, and Bahrain Airport Hotel

Nikita Ramchandani has been promoted Multi Property Vice President at Marriott International, Mumbai Market

Tony Waterford has been appointed Banquet Manager at Epicurean Atlanta, Autograph Collection

Anca Flynn has been appointed Director of Outlets at Epicurean Atlanta, Autograph Collection

Lauren Grussendorf has been appointed Director of Retail at Makeready

Caitlin Beveridge has been promoted Vice President of Marketing & Communications at Makeready

Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question

Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question

Never in human history have we had access to as much data as we do today. In recent years, the tools and strategies we use to process and understand insights derived from this data have become one of the hottest commodities – and with good reason. O...

Andrew Rubinacci

Andrew Rubinacci

Chief Advisory Officer of FLYR for Hospitality

FLYR (formerly Pace Revenue)

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Revenue Management

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Lodging Industry

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Chatbots, Robotics & AI

Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question

Elevating the Ordinary: How Pride Transforms Your Work

Elevating the Ordinary: How Pride Transforms Your Work

I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and...

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Shepard Presentations, LLC.

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Guest Experience

Elevating the Ordinary: How Pride Transforms Your Work

Why Are Many Hoteliers Hostile Towards Technology?

Many hoteliers exhibit a distinct reluctance towards adopting new technologies. This hesitance is not just a trivial resistance but a pervasive stance that can affect all areas of operations, from guest services to back-end management. The reasons f...

Anders Johansson

Anders Johansson

CEO of Demand Calendar

Demand Calendar AB

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Information Technology

Demand Calendar AB