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Combining Artificial Reality and Robots to Improve Hospitality Operations: The Use of Artificial Intelligence (AI)
Executive Director (2019-2023) and currently Professor in the School of Hotel and Restaurant Management at Northern Arizona University
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Chatbots, Robotics & AI
Upscale Food & Beverage in Your Hotel’s Self-Serve & Vending Revenue Centers
Associate Professor and the Interim Chair of the Department of Foodservice & Lodging Management at the University of Central Florida Rosen College of Hospitality Management
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Property Technology
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Revenue Management
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Food & Beverage
Redefining Business Mobility: Insights into Travel and Office Trends for 2024
CEO of Aperture Hotels and member of Cayuga Hospitality Consultants
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Consumer Trends
Re-Thinking Technology Investment in the Evolving World of Hospitality
Senior Vice President of Marketing, Partnerships, and Commercial Operations, Hospitality, Amadeus
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Information Technology
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Big Data
Recent Appointments
Elevating the Ordinary: How Pride Transforms Your Work
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
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CRM & Loyalty
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Guest Experience