Opinion

Re-Thinking Technology Investment in the Evolving World of Hospitality

Whether we look back 15 years, five years, or even just five months, it’s clear – our world and our industry are not what they were. Adapting to this new reality requires us to look forward rather than back, replace old habits with fresh ones, and b...

Maria Taylor
Maria Taylor
Senior Vice President of Marketing, Partnerships, and Commercial Operations, Hospitality, Amadeus
Amadeus
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Information Technology
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Big Data
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Maria Taylor
by Maria Taylor
17 April 2024AmadeusInformation Technology
Amadeus Hospitality
Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question
Opinion

Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question

Never in human history have we had access to as much data as we do today. In recent years, the tools and strategies we use to process and understand insights derived from this data have become one of the hottest commodities – and with good reason. O...

Andrew Rubinacci
Andrew Rubinacci
Chief Advisory Officer of FLYR for Hospitality
FLYR (formerly Pace Revenue)
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Revenue Management
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Lodging Industry
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Innovation
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Chatbots, Robotics & AI
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Andrew Rubinacci
by Andrew Rubinacci
17 April 2024FLYR (formerly Pace Revenue)Revenue Management
Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question
Elevating the Ordinary: How Pride Transforms Your Work
Opinion

Elevating the Ordinary: How Pride Transforms Your Work

I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and...

Shep Hyken
Shep Hyken
Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
Shepard Presentations, LLC.
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CRM & Loyalty
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Guest Experience
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Shep Hyken
by Shep Hyken
17 April 2024Shepard Presentations, LLC.CRM & Loyalty
Elevating the Ordinary: How Pride Transforms Your Work
Opinion

Why Are Many Hoteliers Hostile Towards Technology?

Many hoteliers exhibit a distinct reluctance towards adopting new technologies. This hesitance is not just a trivial resistance but a pervasive stance that can affect all areas of operations, from guest services to back-end management. The reasons f...

Anders Johansson
Anders Johansson
CEO of Demand Calendar
Demand Calendar AB
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Information Technology
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Anders Johansson
by Anders Johansson
17 April 2024Demand Calendar ABInformation Technology
Demand Calendar AB
Supplier News

Hotelogix and HostBooks to join forces to help hotels with streamlined accounting process

Hotelogix, a globally leading cloud-based hospitality technology provider, announced the completion of a direct interface between its Hotel PMS and HostBooks’ enterprise accounting software. The integration aims to empower hotels with an automated p...

Hotelogix
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Property Technology
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Travel Technology
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Finance & Accounting
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Guest Experience
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Hotelogix and HostBooks to join forces to help hotels with streamlined accounting process17 April 2024HotelogixProperty Technology
Hotelogix and HostBooks to join forces to help hotels with streamlined accounting process
Press Release

HFTP Announces Participating Startups for Entrepreneur 20X (E20X) at HITEC 2024

Hospitality Financial and Technology Professionals (HFTP®), producers of Hospitality Industry Technology Exposition and Conference (HITEC®), has announced the eight outstanding startups participating in Entrepreneur 20X (E20X) Charlotte held on June...

Hospitality Financial and Technology Professionals (HFTP)
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Events & Conferences
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HFTP Announces Participating Startups for Entrepreneur 20X (E20X) at HITEC 202417 April 2024HFTPEvents & Conferences
HFTP Announces Participating Startups for Entrepreneur 20X (E20X) at HITEC 2024
Navigating challenges of AI and maximizing value in the service sector
Opinion

Navigating challenges of AI and maximizing value in the service sector

Artificial intelligence is revolutionizing not only traditional sectors but also reshaping the very essence of hospitality and service industries. The potential for transformation is vast, yet it’s imperative to advance cautiously, striking a delica...

Nicole Hinrichs
Nicole Hinrichs
Associate Professor of Strategy and Entrepreneurship at EHL Hospitality Business School
EHL
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Chatbots, Robotics & AI
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Nicole Hinrichs
by Nicole Hinrichs
17 April 2024EHLChatbots, Robotics & AI
Navigating challenges of AI and maximizing value in the service sector
Recent Appointments
Jackson-Shaw and Holualoa Companies to Develop 274-Key Dual-Branded Marriott and Westin Hotel in North Phoenix
Pipeline

Jackson-Shaw and Holualoa Companies to Develop 274-Key Dual-Branded Marriott and Westin Hotel in North Phoenix

Scheduled for late 2025 — AC Hotel by Marriott North Phoenix at Norterra and Element by Westin North Phoenix at Norterra expected to break ground in May 2024 and open late 2025.

AC Hotel by Marriott | Element by Westin North Phoenix at Norterra
Marriott
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AC Hotels by Marriott
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Element® By Westin
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Phoenix, Arizona, United States
Jackson-Shaw and Holualoa Companies to Develop 274-Key Dual-Branded Marriott and Westin Hotel in North Phoenix17 April 2024Marriott
Jackson-Shaw and Holualoa Companies to Develop 274-Key Dual-Branded Marriott and Westin Hotel in North Phoenix