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Why Today's Super-Informed Traveler Is So Damn Hard To Please

The 21st century traveler is a different animal than the one moving around the planet only a quarter century ago. Imagine telling someone in 1995 that vacations would be planned around staying in a stranger's apartment rather than a hotel, or that passengers would get out of cabs without handing the driver cash, or that people would ask robots for restaurant choices, flight options and directions.