Opinion Articles – Hospitality Net

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Hotel restaurants - the next boom trend for hospitality technology?

By Matthew Stubbs - CEO, BookingTek

People of all ages are embracing the dining experience, close to home and on vacation. Hotels can capitalize on this right now - but only if they have the right technology and strategy.Dining out is a vital part of the travel experience Over the last five years, eating out locally has become part of our daily lives.

Opinion23 JuneBookingTekProperty TechnologyTravel technologyFood and beverage

What Travel Marketers need to know about Local Search and Mobile

By Alicia Whalen - Digital and Social Media Marketing Specialist, Speaker, Blogger

With today's connected mobile consumer, travel marketers large and small, can impact the mobile and local path to purchase - simply by being there in local search, being accurate, managing reviews, and providing "in the moment" customer service.

Opinion23 Junealiciawhalen.comProperty TechnologyMobile MarketingSearch MarketingDigital Marketing

The future of hotel rooms

By Abdulrahman Jogbojogbo - Content Manager at Hotels.ng

Take a spin back to 1950, and you'll be sure to find a well written and animated article on the subject - the hotel room of the future. It's an interesting subject for players in the hotel space, a culmination of unhinged literary creativity, and fairly logical projections based on the trends and technology of the day.

Opinion23 JuneHotels.ngGuestroom Technology

Complimentary Should Mean Free

By Shep Hyken - Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

As my friend looked over the bill he noticed there were two complimentary glasses of champagne on the bill had a charge of two dollars per glass. Since it was only four dollars, and rather than have a confrontation with the server, he just paid the bill.

Opinion23 JuneShepard Presentations, LLC. CRM & LoyaltyGuest Experience

Complimentary Should Mean Free

By Shep Hyken

Opinion23 June

Treat Guests Right With Welcome Refreshments

By Larry Mogelonsky - Chairman, LMA Communications Inc. & Principal, Hotel Mogel Communications Ltd.

Most hoteliers are aware of this in a general sense, but it is the execution where we often stumble. The expected welcome refreshment is a bottle of wine, a small cheese tray, a fruit place, crackers, cookies or any combination of the five.

Opinion23 JuneLMA Communications Inc. Guest Experience

Generation Experience: How the Millennial Shift Impacts Luxury Resorts

By Amanda Wisell - Marketing Manager

"The Millennial Generation is another wonderful wave of people discovering us and becoming part of our family," commented Allyson Cavaretta, Director of Sales and Marketing for the family owned Meadowmere Resort in Maine.

Opinion22 JunePAR Springer-MillerGuestroom TechnologyLodging IndustryConsumer Trends

How Investing In Your Hospitality Employees Boosts Your Bottom Line

By Cristian Grossmann - Founder & CEO at Beekeeper

One of the widely known hospitality industry mottos is "heads in beds," and another should be "invest in people and they'll invest in you." A positive guest experience in hospitality is won or lost based on your staff's attitude and aptitude.

Opinion22 JuneBeekeeperHuman ResourcesRevenue Management

7 Tips for Managing a Seasonal Business

By Paul Sarlas - Founder/CEO at Savvy IQ Hospitality Consultants

A seasonal fluctuation can result from dips in customer demand or supply issues.No one can prepare for every possible contingency, but consider these seven tips for developing and sustaining a season-proof business.

Opinion22 JuneSavvy IQSales & MarketingAsset Management

How to Fulfill Marketing's Fundamental Mission of Value Creation

By Laura Patterson - President at VisionEdge Marketing

Anthony Palmer, President and formerly the Chief Marketing Officer at Kimberly-Clark, claimed that, "the role of a CMO is really pretty simple. You can't ever lose sight of the fact that your role is to sell more stuff to more people for more money more often.

Opinion22 Junevisionedge marketingDigital Marketing

4 Ways Your Business Will Benefit From Inline Translation Technology

By Cristian Grossmann - Founder & CEO at Beekeeper

Inline translation technology opens the door to a new level of connectedness with your entire staff, making our world smaller (in a good way). Language has always been the toughest barrier in globalization, but we've made great strides in breaking it down with tools like Google Translate, Facebook's own translation system, and countless others that can be tailored to fit specific needs.

Opinion22 JuneBeekeeperInformation TechnologyDiversity