Our recent research paper, published in Tourism Review, has generated a lot of interest from industry practitioners. As it can be difficult for non-academics to access such material, we have prepared the summary below to help readers understand the essence of our study.
Currently kicking up a storm in the EHL food court, these deeply rich chocolate brownies should please everyone's palate since they are devoid of the commonly-known troublesome ingredients.
"Climate change is about "how do we live in the future?"; biodiversity loss is about "do we live in the future?" So the question "should we act?" does not arise. Hotels in the urban settings should design their facilities to be biodiversity-friendly and take the issue fully into account in procurement."
The U.S. isn’t the only country having issues filling hotel positions. In the wake of pandemic-induced layoffs and furloughs, properties around the globe are having trouble staffing up.
Google Hotel Free Booking Links – the biggest news for the industry by the search engine giant this year (so far). Right now you’re probably wondering: How is my hotel going to benefit from this prog.
The pandemic has drastically transformed our lives, especially our perception and awareness about health and safety in our environment. Rising pollution levels and deteriorating air quality were a matter of concern even before the ongoing pandemic.
For a long time now in the hotel business we have been using REVPAR index to measure how effective our sales, marketing and revenue management strategies are. In this piece, I am going to talk about what I think should come next.
"Presently travelers have a hard time identifying which hotel goes well in line which what the “green guest” is actually looking for. Two problems arise: First, most tourism operators know too little about their impact on the environment and tools for how to measure and reduce it."
While there was a surge in news about the implications of the Airbnb IPO back in December 2020, this development should still be top of mind for hoteliers because it will affect the long-term forecast and vision for every property worldwide.
The deeper into 2021 we set foot, the more we thankfully see hotel booking momentum strengthen, with small peaks and troughs not shaking the overall trajectory that’s been building since January. Reservation volumes globally have now risen to over 65% of 2019 levels, well above the 40% seen at this same time last year, and importantly, we’re able to map growing international acceleration, the fifth and final stage of the hotel booking reset, taking place in each region around the world.
We should be putting the interpersonal and human component at the center of our activities as we continue to transition into the digital age across multiple industries, including education. For a long time 'customer-centricity' has been a focal point across industries, but the new digital environment calls for even more people-centric leaders to be a key component in the workplace of the future.
We know that the pandemic has changed hospitality sales and marketing, but how? In ways that you've probably imagined and others that you might not have. Senior-level hospitality sales and marketing executives - from both brands and hotel management companies (HMCs) - who participated in HSMAI's recent series of Executive Roundtable programs discussed the trends, challenges, and priorities on their radar a full year into this industry-disrupting crisis.
