Opinion Articles Page 1 of 1,000

Sustainable Hotel Management: Trends Hoteliers should know in 2021

By Natacha Reymond

Along with the pandemic and associated health and economic concerns, climate change is driving the world's agenda. Business leaders everywhere are wrestling with how to respond to rising public and political pressure and align their systems and operations with the goals of the Paris Climate Agreement, established to keep global warming below 2°C and ideally 1.

How Air Travel is Changing for Good - and for the Better

By Robert Reitknecht

I recently made the decision to relocate back to my old stomping grounds of Connecticut and begin looking for a new career opportunity. I'd had a great run working at an ultra-luxury resort in Utah, where I was responsible for creating memorable experiences, inspiring strong guest and employee relationships, and collaborating with other guest experience leaders.

How To Be A Human Swiss Army Knife

By Thomas Magnuson

When you start a business you often only have one or two people so you have to fill every role, even though it's only a company of one. You may have taken classes, you may not. If you can, take a step back and ask yourself, "What business functions are needed to achieve a profit?" Then, create a simple and lean org chart, not of people, but of the functional roles needed.

4 Revenue Misconceptions Debunked

By Todd Rollin

In a recent blog, I shared five key features to look for in a Revenue Management System (RMS). As I wrote the piece, I kept in mind that all RMS vendors probably have their own "Top 5", and trying to sort through "who's best" could be confusing for hoteliers that are new to cloud-based RMS.

Streaming Service Teachings for Building Direct Channel Revenues

By Larry Mogelonsky

With hundreds of millions of global subscribers to the likes of Netflix, Amazon Prime, Disney+, Apple TV, Hulu or any other, the common features of the user interfaces for these streaming services are subtly influencing what the average customer expects when browsing through other digital platforms.