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HVS Monday Musings: India’s Underserved Leisure Tourism Segment is Leading the Post-COVID Revival

By Mandeep S Lamba and Dipti Mohan

Domestic leisure tourism has been driving the recovery in the Indian hotels sector in the post-COVID era, as inbound tourism continues to be on a standstill even after a year. Key leisure markets such as Goa, Rajasthan, Uttarakhand, Himachal Pradesh, and Kerala have been brimming with domestic tourists looking for a break from their COVID-blues, which helped India-wide hotel occupancy to reach 33-35% at the end of 2020.

Opinion 8 MarchHVSIndiaLeisure Travel

Rooms, Space and Trust: How to Bridge Industry Needs

By Kemp Gallineau – CEO Groups360

The current industry standard for booking hotel rooms and conference space is like a canyon, with meeting planners and hotel inventory separated by a massive chasm — a lack of trust and transparency filling the void between.

Opinion 8 MarchGroups360Property TechnologyMICELodging IndustryInnovation

Do we need a new revenue management toolkit for 2021?

View by Scott Dahl – Program Director, Master’s Degree in Hospitality Strategy and Digital Transformation at Les Roches Global Hospitality Education

"We have all heard the proverb “Necessity is the mother of invention”, but in today's post-Covid, hashtag world, #DistressDrivesInnovation might be more to the point. This is clearly the case for hotel revenue optimization tech."

View17 other experts shared their viewRevenue Optimization

Women in tech | Mews CMO, Leah Anathan, on bridging the gender gap

By Richard Valtr – Founder at Mews Systems

This year's International Women's Day falls on Monday the 8th of March, and the theme is #ChooseToChallenge. we caught up with Leah Anathan, CMO (Chief Marketing Office) at Mews, to get her perspective on gender equality in the world of tech, and how the workplace and beyond is finally seeing some serious change.

Opinion 8 MarchMewsProperty TechnologyDiversity

Artificial Intelligence Meets Hospitality

By Cara Federici – CEO & Founder of The Madison Melle Agency

Let's face it, the world is technology centric - there is no going back. As we move past the setbacks of 2020, a new year means new innovations. Enter: the convergence of artificial intelligence and the hospitality industry.

Opinion 8 MarchCayuga Hospitality ConsultantsChatbots, Robotics & AI

Making Your Spa Profitable in the New Normal with Integrated Tech

By Larry Mogelonsky – Managing Director Hotel Mogel Consulting Limited

With so much focus on getting heads in beds amidst the constant drama of COVID-19, hoteliers can forget that there are other profit makers built into their properties that need their attention. A siloed approach to revenue generation - where every department head within a hotel doesn't factor in how their operation affects others - just won't cut it for the decade ahead.

Opinion 8 MarchHotel Mogel Consulting LimitedSales & MarketingRevenue ManagementSpa Wellness

Fact: Guests Will Buy an Early Check In and Late Check Out

By Jos Schaap – CEO at ROOMDEX

Early check in and late check out remain two of the most under optimized upsell areas of hotel management. By not interacting with guest between the time of booking and check-in, hotels are making a costly mistake and leaving potential dollars on the table.

Opinion 8 MarchROOMDEX, IncSales & MarketingRevenue Management

6 Ways to Keep Your F&B Costs in Check

By Neale French – Senior consultant with Algarve Hotel Consultants.

Outside of fast-food and fast-casual restaurants, which are predicated on familiarity and uniformity, no two food and beverage operations are the same. Each has its own characteristics; its own challenges.

Opinion 8 MarchHotStats LimitedFood & BeverageFinance & Accounting

HVS Market Pulse – Milwaukee, Wisconsin

By Justin Westad and Amy Schmidt

Prior to the COVID-19 pandemic, Downtown Milwaukee was experiencing revitalization and growth over a period of nearly ten years. The year 2020 was expected to be one of Milwaukee's record years, with the Democratic National Convention scheduled for July.

Opinion 8 MarchHVSMilwaukee, Wisconsin, United StatesMarkets & Performance

Will Augmented Reality Enhance The Hotel Stay Of The Future?

View by Ian Millar – Professor at Ecole hôtelière de Lausanne

"In the wake of new technology adoption due to COVID we are at the perfect place for adoption of Augmented reality. New guest experiences can be created and new revenue streams become available with this technology."

View6 other experts shared their viewInformation Technology

Leisure in the Time of COVID

By Craig Jacobs – Freelancer

Competition for local and regional leisure business among hotels is unusually intense for the painfully obvious reason that COVID has curbed everything else. To generate leisure demand, properties invest in digital marketing including social media, SEO, paid search, and display advertising.

Opinion 8 MarchCraig JacobsSales & Marketing

The 7 Components Of Designing A Hotel Concept

By Youri Sawerschel – Founder of Creative Supply & Brand Strategist

A Hotel Concept is designed around 7 components that cover all aspects of running it successfully: The Story, The People, The Space, The Identity, The Services, The Content, and The Channels. Starting from the central story, components are interconnected and work side by side to build a unique, coherent whole.

Opinion 5 MarchCreative SupplyDesign and Architecture