What Happens When There Are Two Trillion Fake Hotel Reviews? A Strong Brand Reigns Supreme
Opinion

What Happens When There Are Two Trillion Fake Hotel Reviews? A Strong Brand Reigns Supreme

TripAdvisor recently announced that it blocked a record two million fake reviews in 2023, a massive 50% increase from 2022. While this creates another uphill battle in an oversaturated industry where hoteliers struggle to cut through the exponential...

Nick Slavin
Nick Slavin
CEO and Co-Founder at Curacity
Curacity
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Sales & Marketing
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Lodging Industry
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Nick Slavin
by Nick Slavin
19 April 2024CuracitySales & Marketing
What Happens When There Are Two Trillion Fake Hotel Reviews? A Strong Brand Reigns Supreme
Opinion

Exploring the future of higher education with Luciana Vaccaro

Rector of HES-SO and president of swissuniversities, Dr Luciana Vaccaro, presented her priorities in the evolving higher education landscape and looked at ways of strengthening the collaboration with EHL at this important moment in time. Against the...

Beatrice Venturini
Beatrice Venturini
Hospitality Insights content editor at EHL Hospitality Business School
EHL
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Education & Professional Development
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Hotelschools | Universities
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Beatrice Venturini
by Beatrice Venturini
19 April 2024EHLEducation & Professional Development
EHL Hospitality Business School
How do Michelin Keys ratings stack up against guest reviews?
Opinion

How do Michelin Keys ratings stack up against guest reviews?

Michelin, a name synonymous with culinary excellence and a beacon for food enthusiasts around the globe, has recently ventured into a new domain with the launch of its hotel rating system, the Michelin Key. This move marks a significant expansion of...

Bruno Saragat
Bruno Saragat
Product Specialist at Shiji ReviewPro
Shiji
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Food & Beverage
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Culinary Arts
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Reputation Management
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Guest Experience
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Bruno Saragat
by Bruno Saragat
19 April 2024ShijiFood & Beverage
How do Michelin Keys ratings stack up against guest reviews?
CRM for Hotels: 6 Benefits to Unlock Group Sales Success
Opinion

CRM for Hotels: 6 Benefits to Unlock Group Sales Success

CRM for hotels has become essential not only for connecting with guests but also for driving growth in hotel sales and catering. Many hotels currently operate with fragmented systems for managing customer information, including property management s...

Elizabeth Smith
Elizabeth Smith
Hotel Marketing Manager
Tripleseat
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Property Technology
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MICE
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CRM & Loyalty
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Elizabeth Smith
by Elizabeth Smith
18 April 2024TripleseatProperty Technology
CRM for Hotels: 6 Benefits to Unlock Group Sales Success
Opinion

Start Treating Direct Online Distribution Costs as… Distribution Costs!

Currently direct online bookings and their distribution costs: ongoing website hosting and technology upgrades, website content optimization, SEO, website visitors referrals fees (metasearch and paid search CPCs, online media and retargeting referra...

Max Starkov
Max Starkov
Hospitality & Online Travel Tech Consultant
NYU
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Sales & Marketing
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Information Technology
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Max Starkov
by Max Starkov
18 April 2024NYUSales & Marketing
NYUSPS Jonathan M. Tisch Center for Hospitality and Tourism
Luxury hotels and a ‘sense of place’: The branding imperative
Opinion

Luxury hotels and a ‘sense of place’: The branding imperative

‘Sense of place’ has long been a buzz phrase. Linked to a range of disciplines from urban planning to sociology, nowadays it is increasingly being used in the hospitality industry. It captures the physical aspects, culture and history of a place, as...

Suzanne Godfrey
Suzanne Godfrey
Consultant and lecturer in luxury and luxury hospitality
EHL
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Lodging Industry
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Suzanne Godfrey
by Suzanne Godfrey
18 April 2024EHLLodging Industry
Luxury hotels and a ‘sense of place’: The branding imperative
Shaping Hospitality’s Future with Dimitri Manikis of Wyndham Hotels
Opinion

Shaping Hospitality’s Future with Dimitri Manikis of Wyndham Hotels

Dimitri Manikis is the President of Wyndham Hotels and Resorts for Europe, Middle East, Eurasia and Africa. Wyndham is the world’s biggest franchise with 25 brands across 9,200 hotels in 95 countries. Dimitri’s region includes around 650 hotels in 4...

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews
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Events & Conferences
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Travel Technology
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Innovation
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Guest Experience
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Tom Brown
by Tom Brown
18 April 2024MewsEvents & Conferences
Shaping Hospitality’s Future with Dimitri Manikis of Wyndham Hotels
Opinion

Global Trends and Local Experiences: The Role of Specialized PMS in Luxury Hospitality

In my role as Senior Vice President at Shiji Group, I lead our efforts across the vibrant markets of Asia Pacific & Middle East, drawing extensively on my previous experiences at Oracle and Micros Fidelio. This position, enriched by over twenty year...

Nikkie Randhawa-Singh
Nikkie Randhawa-Singh
Senior Vice President- Asia Pacific & Middle East at Shiji Group
Shiji
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Information Technology
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Lodging Industry
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Guest Experience
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Luxury Travel
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Nikkie Randhawa-Singh
by Nikkie Randhawa-Singh
18 April 2024ShijiInformation Technology
Shiji Group