Reducing friction is all about creating an easier experience for the customer. In my book, The Convenience Revolution, I identify six ways to create convenience.
Ghost kitchens is one of the break-out trends facilitated by this pandemic and is now a part of the new wave of delivery-only restaurants. According to data from Euromonitor, this new industry could be worth $1 trillion within ten years.
"For hotels starting out on optimisation the good news is there are far more affordable choices of RM systems, so no excuse for Excel files. Revenue management needs differ by hotel size and location. Do you have the in-house skills to manage a revenue optimisation process or should you consider outsourcing? What outcomes do you need? Performance reporting, forecasting, and a pricing tool? Or a data analytics system that fully integrates with your distribution partners? At the very least, aim for automated reporting for business visibility, market pricing from a rate shopper, and ideally participate in a market benchmarking report."
COVID-19 has and continues to put many strains on the tourism sector, which came to a near standstill in 2020. As professionals and international associations are preparing themselves to restart and recover, they have a exceptional opportunity to rethink the role of tourism and rebuild a better, healthier and more resilient industry.
This post will tell you about financial leadership in the hospitality industry. It is a summation of information from her research thesis at the Hotel Management School of Maastricht in The Netherlands.
Hotel rebranding or conversion has been a growing trend in the Indian hotels sector. As a result, over the past five years more than 230 hotels in the country have been converted either from a standalone property to a brand or migrated from one brand to another.
On behalf of owners, Airbnb rents out furnished apartments to short stay, non-resident transient visitors. These rents are subject to the regulation of the City of Paris and this regulation has long stated that the activity of short-term furnished rentals to transient visitors, in return for payment, may not be carried out in premises used for residential purposes, pursuant to the French Construction and Housing Code.
As a non-fiction writer, I usually choose to distance myself from the present moment and write instead about the past. It takes the expertise of a journalist to write about the present day. However, in 2020 many writers, finding themselves caught in situations that had arisen because of the pandemic, decided to write about present upheavals.
With 2020 being the dumpster fire that it is, the bar is probably a lower for goals heading in 2021 over past years. Nevertheless, I bet that staying in shape or incorporating some form of healthier eating habits tops the list.
"Let's start with a controversial statement. During the crisis there has been little to no innovation in our industry. Chatbots, mobile keys, self-service kiosks were all existing technologies, slowly being embraced by the market."
Hotel finance lawyer: PACE Financing is now mainstream
In Part 1 of our Hotel SEO series, we covered the importance of SEO for your hotel's website and what you need to do to organically rank 1st on Google for your hotel name. However, there are more steps you should take to optimize your hotel website performance and rank higher for other important keywords or terms other than your hotel name.
