Opinion Articles Page 1 of 1,000

Hotel Technology During Crises, Does it innovate?

View by André Baljeu

"Now more than ever, it's critical to not only understand what customers want but to use data to help customize and tailor experiences to each guest. When talking with any solutions provider requiring data to streamline the customer journey and guest profiles, an ongoing challenge is accessing clean data from other platforms or locations to collate that data and build the ultimate guest experience based on a true single guest profile."

Domestic Travel is King for Hotels – 7 Ways to Conquer It

By Ines Barreiros

Since the earliest days of the Covid-19 pandemic, our Hotelier PULSE research reveals that the majority of Hoteliers expect domestic travel to be the strongest contributor to recovery. Despite ever-changing travel restrictions and cautious consumer behaviors relating to Health & Safety and travel bookings, this trend has not changed.

What we can learn from our Restaurant Pandemic P&L

By Stacy Moore

We are all trying to find silver linings from this now nearly year-long unimaginable situation that has somewhat stopped us in our tracks. We find comfort and sanity in things like spending more time with our families, picking up new or dormant hobbies, appreciating and improving our homes, keeping up with goings on around us, and so many others.

Driving Resiliency and Sustainability in Hospitality: Five Priorities for 2021

View by Carlos Martin-Rios

"2020 is slowly coming to an end—what a lost chance for those who every year predicts an apocalyptic event that would result in the extinction of humanity. What the post-pandemic landscape will look like for the hospitality and tourism industry is all but clear."