Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers and customer service teams to manage inbound customer calls and direct messages across WhatsApp, Facebook Messenger, Twitter, Apple Business Chat, WeChat, email, web chat and SMS via a single inbox.
Sertifi Advanced Fraud Tools is the newest enhancement to Sertifi eAuthorizations. Advanced Fraud Tools help prevent online payment fraud before it happens at the hotel. Every transaction that goes through the eAuthorizations workflow undergoes a fraud detection test.
We have prepared a study on how to help hoteliers during and after COVID-19 by providing them with tools for a Safe Guest Journey. In the study, you will find out how it is possible to implement a touchless journey, promoting social distance, continuous interaction and operational efficiency.
As the hospitality industry goes through unprecedented changes due to Covid-19, the latest industry research shows why mobile ordering solutions are currently undergoing a huge surge in demand. With some form of social distancing set to continue for the foreseeable future, and ongoing behavioural change expected to continue for long after formal measures are relaxed, mobile ordering is going to be a vital solution for many hospitality businesses, rapidly increasing the shift towards mobile already underway.
As part of our initiative to help hoteliers face the challenges of wavering demand and lowered occupancy, we've launched a new product specially made for you. Now with the Hotel Voucher feature, you can promote customized voucher offers directly on your website, generating immediate revenue while giving visitors extra incentive to book with you in the near future.
Fuel, a leading provider of guest-facing hotel software solutions and digital marketing services for the global hospitality industry, has expanded the digital-key functionality of its industry-leading mobile application for independent and boutique hotels.
Lodging Interactive the hospitality industry's premier provider of full-service social media marketing and guest reputation management services today, announced the launch of MyMenusOnline, its new touchless digital restaurant menu system.