INTEREL, the global leader in providing award-winning hospitality guest-room automation solutions, is pleased to announce that Scott Watts has joined the company as the Senior Vice President, Americas.
Infor today announced that luxury serviced apartments provider STAY has deployed Infor HMS property management system for its 169 apartment properties in Camden, London. The application will help deliver customer service excellence and provide a platform for new processes including flexible, contactless check-in.
Award-winning digital marketing and social media engagement agency, Lodging Interactive, announced the continued expansion of its HotelSiteXPRESS custom website and digital marketing programs tailored to meet the unique needs of 2 and 3-star properties.
Travel Media Group announced today a significant update to the TMG OneView® platform for hotel management companies and brands to monitor hotel performance across reputation and social media channels.
"Today every guest generates a massive amount of data. But how can these be used profitably? Modern hoteliers, especially in a post-COVID world, must be able to make profit from the opportunities data offers – also to surpass times of crisis in which manual processes are even less viable due to the lack of staff."
LoungeUp now enables hoteliers to offer a guest experience without the necessity of a physical room key. As well as reducing physical contact between the hotel team and guests and eliminating the problems associated with the management of magnetic passes, dematerialising the room key onto the mobile phone also makes the guest experience more fluid: on arrival, by facilitating access to the room, but also during the stay, by avoiding technical problems and the loss of cards.
With each month that passes, there's a duty of care to guests and stakeholders to visit the performance metrics of your hotel for online marketing success.
GOULBURN, Australia — March 2, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the implementation of its BeyondTV in-room entertainment platform in partnership with regional supplier, Liveport, at Best Western Plus Goulburn.
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced the availability of its Loyalty & Promotions module as part of Agilysys Engage, its integrated set of guest engagement solutions.
View by Gino Engels – Co-founder and Chief Commercial Officer at OTA Insight
"COVID-19 has flipped the more traditionally relied upon revenue management practices upside down. The sudden unreliability of on-the-books (OTB) data and year-over-year (YOY) trends for forecasts has been one of the biggest shifts revenue managers have had to make in 2020."
Luxury Resort Operator Ocean Hotels Group in Barbados Switches to Cloud-Based Maestro PMS Mid Pandemic
Exceptional Service is at the heart of operations for Ocean Hotels Group in Barbados, but that is not what the family-owned company of three mixed-use, four and five star luxury resorts felt they were receiving from its previous property-management system provider.
Groups360 today announced the recent addition of Landon Stafford to the leadership team as vice president of integrations. This newly created role will lead a team that provides focused technical guidance and customer service to hotel brands currently adopting the GroupSync technology to foster recovery and future growth.