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Reward Customer Loyalty

I had the honour of speaking at an event last week. Not quite my typical event; this was for Farmers Weekly and the attendees were all farmers diversifying or looking to diversify into other businesses, such as hospitality, leisure and tourism businesses.

DOSM Checklist for 2020

Year in and year out, we get the opportunity to help truly world-class DOSMs turbo-charge their marketing programs, and identify new ways to keep existing customers and find new ones, all while handing over fewer of their hard-earned marketing dollars to their OTA “partners.

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