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Airbnb Host Experience: What Happens When Work Enters Your Home
Opinion

Airbnb Host Experience: What Happens When Work Enters Your Home

What happens when your home becomes your workplace? This question often arises when analyzing how accommodation-sharing platforms like Airbnb continue to blur the lines between personal space and professional service. In the hospitality-driven gig e...

Dr. Sowon Kim
Dr. Sowon Kim
Associate Professor at EHL Hospitality Business School
EHL
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Human Resources
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Short Term Rental (STR)
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Dr. Sowon Kim
by Dr. Sowon Kim
18 July 2025EHLHuman Resources
Airbnb Host Experience: What Happens When Work Enters Your Home
Research and Education: a Connection to Ever-Evolving Expertise and Experience
Opinion

Research and Education: a Connection to Ever-Evolving Expertise and Experience

The skills that each manager and leader need to be successful in hospitality are a combination of operations management, traditional business functions, and specialty topics. The connection between industry experience and sustainable education pract...

Robert O’Halloran
Robert O’Halloran
Professor Director, School of Hospitality Leadership at East Carolina University.
East Carolina University
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Human Resources
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Education & Professional Development
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Robert O’Halloran
by Robert O’Halloran
18 July 2025East Carolina UniversityHuman Resources
Research and Education: a Connection to Ever-Evolving Expertise and Experience
Revenue Managers: It’s Time to Revenue Manage... Yourself
Opinion

Revenue Managers: It’s Time to Revenue Manage... Yourself

How can you optimize a hotel, if you can’t optimize your own career??? Let me ask you a serious question: If YOU were a room type—how would you price yourself? Dynamic? Under market? Upsell potential? Or… stuck on a static rate from 2017?

Fabian Bartnick
Fabian Bartnick
Founder at Infinito
Infinito
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Human Resources
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Revenue Management
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Fabian Bartnick
by Fabian Bartnick
16 July 2025InfinitoHuman Resources
Revenue Managers: It’s Time to Revenue Manage... Yourself
How to Support The Mental Health of Hospitality Staff When The Pressure’s On
Opinion

How to Support The Mental Health of Hospitality Staff When The Pressure’s On

The third season of “White Lotus” recently wrapped and left an indelible mark on pop culture. The award-winning and widely-discussed show, known for its sharp-as-knives satire and meme-worthy moments, follows the interactions between the ultra-wealt...

Josh Felix
Josh Felix
Director of Solution Design, Axonify
Axonify
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Human Resources
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Josh Felix
by Josh Felix
14 July 2025AxonifyHuman Resources
How to Support The Mental Health of Hospitality Staff When The Pressure’s On
From Me to We: Why Hospitality Leadership Needs a New Social Compass
Opinion

From Me to We: Why Hospitality Leadership Needs a New Social Compass

Not long ago, I sat at a quiet café and watched a waiter manage a few tables alone. He moved quickly, politely, with just enough energy to keep up, but no one looked him in the eye. No one said thank you. Not once. No recognition. Just tasks to comp...

Alexandre Gamberoni
Alexandre Gamberoni
Senior Lecturer at Les Roches Global Hospitality Education.
Les Roches
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Human Resources
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Alexandre Gamberoni
by Alexandre Gamberoni
1 July 2025Les RochesHuman Resources
From Me to We: Why Hospitality Leadership Needs a New Social Compass
Opening Minds, Opening Doors: Neurodiversity – The Talent Solution Hospitality Overlooks
Opinion

Opening Minds, Opening Doors: Neurodiversity – The Talent Solution Hospitality Overlooks

As hospitality grapples with one of the worst staffing crises in recent memory, a compelling question arises: Are we truly looking everywhere for talent? A groundbreaking study from the University of West London reveals how simple workplace adjustme...

Jayanti Jayanti
Jayanti Jayanti
Senior Lecturer in Hospitality Management at the University of West London and a Senior Fellow of the Higher Education Academy
University of West London
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Human Resources
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Diversity
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Jayanti Jayanti
by Jayanti Jayanti
1 July 2025University of West London Human Resources
Opening Minds, Opening Doors: Neurodiversity – The Talent Solution Hospitality Overlooks
Applying Constraints to Your Work Life – The Secret Sauce
Opinion

Applying Constraints to Your Work Life – The Secret Sauce

When it comes to your work you’re going to want to have a great set of constraints. Without them, you’re going to float aimlessly through your day and week and wonder why you don’t get the work done or the projects completed. We need to set time lim...

David Lund
David Lund
The Hotel Financial Coach
David Lund
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Human Resources
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Revenue Management
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David Lund
by David Lund
30 June 2025David LundHuman Resources
Applying Constraints to Your Work Life – The Secret Sauce
Message in Motion: Why Communication Belongs in the Workflow
Opinion

Message in Motion: Why Communication Belongs in the Workflow

In hospitality, it’s not the lack of effort that slows teams down — it’s the lag between information and action. And all too often, that lag starts with communication that lives outside the flow of work.

Karie Kelly
Karie Kelly
Chief Product & Technology Officer
Unifocus
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Human Resources
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Innovation
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Chatbots, Robotics & AI
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Karie Kelly
by Karie Kelly
30 June 2025UnifocusHuman Resources
Message in Motion: Why Communication Belongs in the Workflow