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Using Microlearning and Training Tech to Boost Team Morale

By Larry Mogelonsky - Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.,

This leads to the question about how to keep your staff happy? While this necessitates a multifaceted answer identifying both long-term and short-term tasks, one that has gained a lot of recognition of late is using ongoing education as a means to heighten motivation.

Personal data, privacy and identity

By Alvaro Hidalgo - Managing Director, FIRST LOGIC Consulting - Chair HFTP's GDPR Task Force

The collection of personal data is inherent to the hotel industry; it is what allows us to tailor guest experiences, market our hotels effectively, and foster long-term loyalty. The EU's General Data Protection Regulation (GDPR) will come into force soon, and it has the potential of turning all of this, and more, on its head.