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Reduce Handing Over Access Credentials & Human Contact at Check-In

The world is currently coping with an unprecedented situation. Millions of people have been asked to stay home, stop travelling or work from home to stop the spread of COVID-19. Many hotel chains already use contactless smart technology such as mobile apps and digital keys to enable guests to seamlessly check-in and out, with coronavirus forcing the hotel and hospitality industry to adapt to new safety, security, and operations practices.

How is coronavirus impacting hotel booking lead times?

Despite the global increase in nationwide lockdowns and inbound travel restrictions, some demand for hotel rooms still remains. And while there is no sugar-coating the fact that hotels in almost every country have suffered a steep drop in occupancy due to COVID-19, it is crucial that hotels keep focusing on the pockets of opportunity that present themselves.