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TripAdvisor Reviews: Good, Bad and Ugly

By Alan Young - President of Puzzle Partner Ltd.

TripAdvisor, the world's largest travel site, has long since become a trusted online hub for online feedback around the globe. In fact, amidst the rising popularity of social networks and, by virtue, the influx of social feedback from consumers, TripAdvisor has accrued over 702 million reviews delving into the service/experiences offered at the world's leading hotels and travel listings.

Over 150 french investors attend Louvre Hotels Group annual convention held for the first time in Shanghai

Major actor on the hospitality industry, Louvre Hotels Group welcomed nearly 150 French investors to its annual convention, held for the first time in Shanghai last December. This informative and entertaining event provided a unique opportunity for these businessmen to learn more about the Group's next generation concepts, growth potential and ambitions, as well as Chinese culture.

Does your hotel offer value parity?

Metasearch auctions give hotels a chance to compete with OTAs for your high-value customers. But there are also other opportunities in it for brand-savvy hoteliers. Joe Pettigrew, Director of Revenue Maximization Europe Hotels ...