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Culture Is Stronger Than Knowledge

By Benoit Gateau-Cumin - Chief Recruiting Officer at The Boutique Search Firm

We often hear of the General Manager who moves from Tucson to New York and finds her/himself completely lost the minute a union representative demands an audience. Worse yet, suppose your company promotes you, after 10 years in Seattle to Atlanta.

Opinion20 JuneThe Boutique Search FirmHuman ResourcesAsset Management

Discounting is for Dummies - Part One

By

For many years, hoteliers have been throwing away potential revenues right-and-left, offering huge discounts to lure bookers back from the OTAs and alternative accommodation options. I'm here today to tell you something that I need you all to hear: discounting is the best way for your hotel to go from profitable with a high cost of acquisition, to a property with high occupancy, a low cost of acquisition, but (and this is a BIG but) one that is barely able to afford to stay in business.

Opinion20 JuneVertical Booking USARevenue Management

Peter Feran

appointed General Manager at Radisson Blu Resort Phu Quoc

Appointment18 JuneRadissonPhu QuocVietnam

What do top hotel executives see on the horizon for 2018?

By Jim Butler - Chairman, JMBM's Global Hospitality Group

Meet the Money is a productive conference with a casual atmosphere; the executives and other hotel industry representatives who attend often speak candidly about their expectations for hotel finance, development and investment throughout the upcoming year.

Opinion20 JuneJMBMLegalLodging Industry

RedDoorz expands into the Philippines: its third Southeast Asian market

Manila, The Philippines -- RedDoorz, one of the leading online budget hotels booking platform in Southeast Asia, announced today its expansion into its third market in the region - the Philippines. Currently with operations and properties in Indonesia and Singapore, RedDoorz intends to tap onto the dynamic growth of the budget hospitality and travel sector in the 7,000-island archipelago country by making an investment of more than US$5 million where it projects to grow its footprint to 100 properties across the Philippines over the next 12 months.

Press Release20 JuneRedDoorzPhilippinesHotel Openings

Culture Is Stronger Than Knowledge

By Benoit Gateau-Cumin

Opinion20 June

WT-GAF-USB2: In-Wall Charger for iPad and Android

Product Feature19 June

Update Your 800 Message On Hold To Encourage Direct Bookings And Cross-Sell

By Doug Kennedy - President of the Kennedy Training Network

On many levels, marketing in the hotel industry has advanced rapidly, yet at most hotels and brands, the "message on hold" (MOH) scripting is stuck in the 1990's. Whether you call a hotel directly or call into its central reservations office, after the auto-attendant places you in queue the MOH nearly always direct callers back online again and again throughout the scripting.

Opinion19 JuneKennedy Training Network (KTN)Revenue ManagementEmail marketingDigital Marketing

Jerry Crump

appointed General Manager at Ramada Phillip Island in Cowes

Appointment15 JuneWyndhamCowesAustralia

How Hotel Managers Can Generate Profits Above and Beyond Owner's Expectations

By Max Starkov - President & CEO at HEBS Digital

Background:The economic collapse of nearly ten years ago brought not only havoc to the hospitality industry, but also created a new type of hotel owner: the activist owner. These owners are knowledgeable, curious, involved, and demanding.

Opinion19 JuneHEBS DigitalRevenue Management

PolyU Study Reveals What Second-Generation Migrant Tourists are Seeing

Tourists who visit their ancestral homelands carry with them personal connections that "influence how they gaze upon its people, culture and landscapes", according to Dr Wei-Jue Huang, Professor Brian King and Dr Wantanee Suntikul of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University.

Press Release19 JuneHong Kong PolyHong Kong (SAR)Leisure TravelConsumer TrendsHotelschools | Universities

Teleste Hospitality Solution: High-Speed Internet and versatile TV services to every room over your existing TV Cable

Product Feature19 June

Hospitality Financial Leadership - The Busy Hotel Executive

By David Lund - The Hotel Financial Coach

Many people are fond of saying the numbers are the hard part of hospitality. That's not true. What is true is we do not exercise these muscles. We do not even know we have a financial muscle in many cases.

Opinion19 JuneThe Hotel Financial CoachFinance & Accounting

Culture Is Stronger Than Knowledge

By Benoit Gateau-Cumin - Chief Recruiting Officer at The Boutique Search Firm

Discounting is for Dummies - Part One

By

Peter Feran

What do top hotel executives see on the horizon for 2018?

By Jim Butler - Chairman, JMBM's Global Hospitality Group

RedDoorz expands into the Philippines: its third Southeast Asian market

Culture Is Stronger Than Knowledge

By Benoit Gateau-Cumin

WT-GAF-USB2: In-Wall Charger for iPad and Android

Update Your 800 Message On Hold To Encourage Direct Bookings And Cross-Sell

By Doug Kennedy - President of the Kennedy Training Network

Jerry Crump

How Hotel Managers Can Generate Profits Above and Beyond Owner's Expectations

By Max Starkov - President & CEO at HEBS Digital

PolyU Study Reveals What Second-Generation Migrant Tourists are Seeing

Teleste Hospitality Solution: High-Speed Internet and versatile TV services to every room over your existing TV Cable

Hospitality Financial Leadership - The Busy Hotel Executive

By David Lund - The Hotel Financial Coach

The Top 5 Things You Need to Know Now in Hotel Digital Marketing: May Edition

By Margaret Mastrogiacomo