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EHL's new CX Institute: customer-centricity & service excellence training

In September 2020, EHL launched a new research institute called the Institute of Customer Experience Management. The launch of the institute, along with its ambitious research program, is part of the strategic vision of the school which, through the creation of business/research institutes in different disciplines, is trying to advance academic knowledge serving the needs of the industry.

Milestone Tech Round-Up 2020

Like every year, we are backthis new yearwitha new edition of'Tech Round-Up'-one place where we celebrate every bigstorythat happenedonour technology-front.2020 was a year that we all shall remember for a long, long time - the fundamental way we lived on thisplanet changed.