What (or who) helps hospitality companies improve faster? Consumer-led campaigns on plastic straws have pushed many hospitality companies to consider alternatives or simply ban single-use plastics. So far, however, the vast majority of guests still choose their hotels mainly by location and price.
Even now at the asset manager level for a luxury boutique hotel, I still find myself evaluating online reviews on TripAdvisor, Expedia and other major third-party rating services, both because I understand their influence with guests and also as a quality control measure.
This year, Hilton celebrates the 20th anniversary of its Elevator Program in the Caribbean and Latin America, just in time for open recruitment season. Two decades ago, this 18-month career development program that places talented candidates on a fast-track path to general manager, kicked off with a launch event in Miami for 12 recruits.
Homewood Suites by Hilton, part of Hilton's (NYSE: HLT) All Suites portfolio, announced today the opening of its milestone 500th property, and its first hotel in the Caribbean, Homewood Suites by Hilton Santo Domingo.
Hyatt Ziva & Hyatt Zilara Cap Cana – Cap Cana, Dominican Republic
Marriott International (NASDAQ: MAR) announced today the company has reached an agreement with the board of Elegant Hotels Group plc (LON: EHG; "Elegant") on the terms of a recommended all cash offer for Elegant.
The resort is the second venture of Kempinski Hotels in this region and Dominica's newest five-star resort. Nestled in Douglas Bay on the northwest side of the island, the unparalleled luxury destination blends harmoniously the Caribbean hospitality with timeless European elegance of Kempinski.
Enviably situated in Rio Grande, the new Resort at Coco Beach, a Hyatt Affiliated Hotel, opened in August to reveal a sophisticated, oceanfront haven that pulses Caribbean elegance on a secluded 72 acres of tropical lush gardens.
The Ocean Club, A Four Seasons Resort – Paradise Island, Bahamas
(IT Professionals Perspective) Some hoteliers are rightfully disoriented in the current myriad of hospitality technology vendors and solutions and are dreaming of a one-stop-shop tech solution that will cover all of their PMS, RMS, CRS, Channel Manager, CRM, CMS and DMS needs.
(Digital Marketeers Perspective) Some hoteliers are rightfully disoriented in the current myriad of hospitality technology vendors and solutions and are dreaming of a one-stop-shop tech solution that will cover all of their PMS, RMS, CRS, Channel Manager, CRM, CMS and DMS needs.
DiamondRock Hospitality is pleased to announce the highly anticipated return of the Frenchman's Reef Marriott Resort & Spa, Virgin Islands. The $200+ million project is well underway and the re-envisioned resort is expected to open in 2020.