All Latest News – Hospitality Net

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Google launches hotel search site: "This could undermine OTAs"

By

Google has launched a full destination search site for hotel listings in a move that could seriously shake up online travel - again.Under the innocuous title "There's still time to plan your perfect spring break trip," Google's Richard Holden published an article late last week that showcased a range of new features from the search giants.

Opinion21 MarchTripteaseOnline Travel Agencies (OTA)Digital MarketingAdvertisingInnovation

Guest Experience vs. Guest Engagement: Which Matters Most?

By David Millili - CEO at Runtriz

Imagine this: You begin planning a trip to New Mexico. You ask a friend who lives there where to stay in Santa Fe. The same day you notice on Facebook that another friend happens to be in Santa Fe right now and has tagged the beautiful hotel where she's staying.

Opinion21 MarchruntriztmCRM & LoyaltyMobile MarketingEmail marketingGuest Experience

5 Unique Experiences Hotels Can Use To Attract Guests

By Kerryn Gower - Marketing Coordinator at HEBS Digital

But these factors aren't always enough to capture the attention of a traveler long enough to secure a booking. Today's travelers expect more. They expect unique experiences every time they travel. Simply offering free breakfast or Wi-Fi has become expected.

Opinion21 MarchHEBS DigitalFood & BeverageLodging IndustryGuest Experience

Using the Right Technology to Connect Your Casino Hotel Guests to the Casino Floor

By Benjamin Keller - Senior Vice President of Sales, West

As travelers become more reliant on mobile technology, it is increasingly important to make sure the right tools are in place for staff to effectively connect with guests before, during, and after their stay.

Opinion21 MarchINTELITYProperty TechnologyCasinos-GamingGuest Experience

Guest Experience vs. Guest Engagement: Which Matters Most?

By David Millili

Opinion21 March

Gary Head

appointed Executive Chef at Tudor Park Marriott Hotel & Country Club Bearsted

Appointment20 MarchMarriottBearstedUnited Kingdom

SiteMinder study reveals great hotel service, personalised offers win guests from Italy every time

A new study by SiteMinder, the global hotel industry's leading guest acquisition platform, today reveals that great service and personalised offers are the two deciding factors for Italian travellers when choosing their accommodation.

Supplier News21 MarchSiteMinderSydneyItalyTravel TechnologyEmail marketingGuest Experience

Choice Hotels Announces the Opening of the Largest Hotel in its Growing Portfolio

Choice Hotels International, Inc. (NYSE: CHH) is pleased to announce the opening of the largest hotel in its portfolio - the Clarion Hotel The Hub in Oslo, Norway. The hotel offers 810 rooms, unique design, two bars, and a premium ...

Now OpenMar 2019OsloNorway

The Upfront Agreement of Future Communication

By Shep Hyken - Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Not long ago, I wrote an article that featured Todd Hopkins, CEO of Office Pride, and his concept of core values being a decision filter. I had the chance to interview him for Amazing Business Radioand he dropped another big concept on us that's worth bringing to our followers.

Opinion21 MarchShepard Presentations, LLC. Lodging Industry

New IntercityHotel Amsterdam Airport for Deutsche Hospitality

Deutsche Hospitality is driving forward expansion in the Netherlands. The IntercityHotel Amsterdam Airport, which is scheduled to open in 2021, will become the latest addition to the group's portfolio. It will join the existing ...

PipelineMar 2019SchipholThe Netherlands

Scandic To Expand Two Norwegian Hotels

Scandic has made an agreement with property owner Eiendomsspar to renovate and expand Scandic Helsfyr in Oslo in conjunction with extending the lease agreement. Close to 200 new rooms will be added to the hotel, bringing the number of rooms from 253 to 450 and making Scandic Helsfyr the largest Scandic hotel in Norway.

Press Release21 MarchScandic NorwayHotel Openings

Stefan Muller

appointed Director of Sales and Marketing at Shangri-La Hotel, At The Shard, London

Appointment20 MarchShangri-LaLondonUnited Kingdom

The British Ambassador To Spain Meets The Executive Vice President And Ceo Of Melia In Palma

In a further demonstration of the interest the British Government has always shown in British tourism in Spain, and particularly in the Balearic Islands, yesterday the senior British diplomat in Spain visited the headquarters of Melia Hotels International, one of the largest Spanish travel companies with a longstanding presence in popular destinations for British tourists such as Palmanova or Magaluf.

Press Release21 MarchMeliaSpainLodging Industry