Dear hoteliers, Today we're going to talk about love, dating and 'pulling'; and look at what you do when you meet a pretty girl (or a handsome man) - and especially how you behave on your first date.
Hello everyone, During the COVID-19 crisis, I had the chance to collaborate with Fabienne Ardouin (Co-President of the International and Digital Europe Commission - GNI) to help thousands of hoteliers communicate with their guests.
Dear hoteliers, Here is a concise article that is more of a tutorial than one of my classic posts. But as a significant number of hoteliers asked me the question in the context of the Covid-19 (and the new safety standards), I thought I should share the answer.
Despite the global increase in nationwide lockdowns and inbound travel restrictions, some demand for hotel rooms still remains. And while there is no sugar-coating the fact that hotels in almost every country have suffered a steep drop in occupancy due to COVID-19, it is crucial that hotels keep focusing on the pockets of opportunity that present themselves.
Have you sent out a statement about your COVID-19 policy yet? If not, we want to help. We have combed through dozens of emails that we received from hotels and hospitality companies of all sizes and want to share some best practices.
The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low occupancy rates and tremendous loss in revenue, while some are even closing their doors until further notice.
The Booking Lead Time is the number of days between the time a guest books their room and the time they are scheduled to arrive at the hotel.
It’s inevitable that coronavirus will have an impact on your bottom line. According to the Global Business Travel Association, nearly 50% of businesses have already canceled or postponed at least some meetings or travel.
Marketing never stops. Even when a crisis event like coronavirus seems to be consuming everyone’s attention, you still have to get your message out — but do so in a sensitive, thoughtful way. How? Brian Hall, chief marketing officer of Explore St.
Coronavirus has had an undeniable impact on international travel and the hospitality industry. In this article we look at the current trends and make some key recommendations to mitigate the impact upon your business.