Opinion Articles - europe
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Making Smarter Decisions with Hotel Business Intelligence

By Jeff Zabin - Research Director at Starfleet Research

The following is a brief excerpt from the new Starfleet Research study "How to Leverage Business Intelligence to Improve Hotel Performance," which is currently available for complimentary access. The research findings featured in the study are derived from surveys conducted earlier this year with more than 250 hotel executives and qualified staff.

Sustainability in the European Hotel Industry: Towards a Strategic Orientation

By Michael Sturman - Professor of Human Resource Management at Rutgers University By Demian Hodari - Associate Professor of Strategic Management at the Ecole Hoteliere Lausanne (EHL) By

Corporate Social Responsibility (CSR) programs are supposedly useful for helping companies to manage the triple bottom line of Profit, People and Planet. In other words, their impact on the environment (planet), their community and standard of living (people), and their economic responsibility of generating profits.

One hand washes the other and together they wash the face

By Georges Panayotis - President & Founder of MKG Group & Hospitality ON

Hospitality schools provide excellent training for future managers in the sector. These young people see the country, touch many disciplines and receive effective training, but when they complete their initial training they are disconnected from the realities of the market.