Opinion Articles – Hospitality Net

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Making Smarter Decisions with Hotel Business Intelligence

By Jeff Zabin - Research Director at Starfleet Research

The following is a brief excerpt from the new Starfleet Research study "How to Leverage Business Intelligence to Improve Hotel Performance," which is currently available for complimentary access. The research findings featured in the study are derived from surveys conducted earlier this year with more than 250 hotel executives and qualified staff.

Opinion 3 DecemberStarfleet ResearchProperty TechnologyRevenue ManagementCRM & LoyaltyBig Data

Sustainability in the European Hotel Industry: Towards a Strategic Orientation

By Michael Sturman - Professor of Human Resource Management at Rutgers University By Demian Hodari - Associate Professor of Strategic Management at the Ecole Hoteliere Lausanne (EHL) By

Corporate Social Responsibility (CSR) programs are supposedly useful for helping companies to manage the triple bottom line of Profit, People and Planet. In other words, their impact on the environment (planet), their community and standard of living (people), and their economic responsibility of generating profits.

Opinion28 NovemberEHLEnvironment & Sustainability

In the European culture, hospitality is a common denominator

By Georges Panayotis - President & Founder of MKG Group & Hospitality ON

Is our planet universal? What factors have led to the birth of so many different civilizations? Have not climates, topographies, fauna and flora contributed to the shaping of cultures with very specific rites, identities and references? If the soil is universal, Earth may be less so.

Opinion28 NovemberHospitality ON Destination Marketing

From "Online" to China - hotel distribution deja vu

By Tomasz Janczak - CEO & Founder H8 Education& Consulting

To better understand the background, lets go back to the mid-90s when most of the big OTAs were starting their quest for the share of the online travel market. If we were to ask hoteliers who were already operational in those days, not many could confirm that a hotel website was customary.

Opinion27 NovemberH8 Education & ConsultingSales & MarketingLodging IndustryAdvertisingInnovation

Making Smarter Decisions with Hotel Business Intelligence

By Jeff Zabin

Opinion 3 December

Choosing the Best Help Desk Software for Your Business

By Matthew Brown - Sr Digital Marketing Strategist

Far too often, companies are forced into a solution that doesn't meet the needs of their business. You don't want to use an exhaustive enterprise tax software for your individual filing, nor does a corporate audit business want to be forced into using software focused on personal finance.

Opinion12 NovemberTeamSupport, LLCProperty TechnologyCRM & Loyalty

One hand washes the other and together they wash the face

By Georges Panayotis - President & Founder of MKG Group & Hospitality ON

Hospitality schools provide excellent training for future managers in the sector. These young people see the country, touch many disciplines and receive effective training, but when they complete their initial training they are disconnected from the realities of the market.

Opinion22 OctoberHospitality ON Education & Professional DevelopmentHotelschools | Universities

Budapest - On The Up

By Arlett S Hoff - Director at HVS London By Magali Castell - Associate at HVS London

Budapest is the capital of Hungary and the ninth-largest city in the EU, with close to 1.7 million inhabitants in 2018. Budapest traditionally had a strong industrial focus, but has since shifted to the service industries including banking, finance and real estate.

Opinion18 SeptemberHVSBudapestHungaryMarkets & Performance

Tackling a Kitchen Closure at the Falcon Hotel

By Larry Mogelonsky - Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.

Located on the Cornwall coast of England in the picturesque port of Bude is the quaint, 32-room Falcon Hotel which includes a single three-bedroom, self-catering apartment.To get there requires a two-hour train ride plus another hour by car from London.

Opinion 6 SeptemberHotel Mogel Consulting LimitedUnited KingdomFood & Beverage

Celebrity Chefs: Are They Worth It?

By Stuart Pallister - Head of Academic Editorial Content at Ecole hoteliere de Lausanne

Celebrity chefs are 'very expensive' but they can bring instant brand recognition to your hotel restaurant. That was the general consensus among panelists at the F&B breakout session at the International Hotel Investment Forum held recently in Berlin.

Opinion 3 SeptemberEHLFood & BeverageCulinary ArtsFood and beverage

Don't pluck the goose that lays the golden eggs!

By Georges Panayotis - President & Founder of MKG Group & Hospitality ON

France's tourism performances are mostly positive, and so much the better! After many lean months, tourism and hotel professionals are back to smiling. Driven by ever-increasing international demand, tourist arrivals are on the rise and remain strong.

Opinion30 AugustHospitality ON FranceDestination Marketing