Shaping Hospitality’s Future with Hotel Oderberger, Flexkeeping and GauVendi

Mews Unfold 2024 takes place on 29th May at Amsterdam’s stunning Muziekgebouw. It’s a day of hospitality innovation, designed to inspire hoteliers in the pursuit of remarkable hospitality.

Tom Brown

Senior Copywriter at Mews

Mews

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Events & Conferences

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Travel Technology

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Innovation

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Guest Experience

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Opinion

FTC Announces Rule Banning Non-Competes

The U.S. Federal Trade Commission’s recent decision to ban non-compete agreements marks a pivotal shift in employment regulations nationwide. This rule not only prohibits new agreements but also retroactively impacts existing ones. From its broad de...

Michael H. Strub, Jr.

Partner at Jeffer Mangels Butler & Mitchell LLP and a member of JMBM’s Litigation Group

JMBM

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Legal

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Opinion

Luxury hotels and a ‘sense of place’: Brand identity and experiences

In the second article in this three-part series exploring luxury hotels and how a ‘sense of place’ help differentiate a luxury hotel and build loyalty, Suzanne Godfrey, consultant and lecturer in luxury and luxury hospitality, examines how the brand...

Suzanne Godfrey

Consultant and lecturer in luxury and luxury hospitality

EHL

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Brand Marketing

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Luxury Travel

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Opinion

STR Trends in the Hospitality & Lodging Industry

Our clients typically want to understand the current and past trends of the lodging industry and how it may impact their project or its ownership structure and overall financial performance. To this point, Grey Hospitality has collected industry dat...

Sean Skellie

Principal Consultant at Grey Hospitality

Cayuga Hospitality Consultants

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Markets & Performance

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Opinion

THE PLAYERS Championship’s Impact on Jacksonville Hotels in 2024

Each year, Ponte Vedra Beach in the greater Jacksonville, Florida, area hosts THE PLAYERS Championship at TPC Sawgrass. The event, often referred to as “golf’s fifth major,” is an annual tournament on the PGA Tour and offers the largest purse of any...

Angela Lahti

Associate, Tampa - St. Pete

HVS

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Markets & Performance

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Sports Tourism

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Opinion

The Balancing Act: The Symbiotic Relationship between Hotel Asset Management and Revenue Optimization

In a recent conversation I had with an asset manager who was underwriting a hotel in the metro Atlanta area, it was determined that for each incremental 50k of profit achieved, the hotel asset value went up approximately 600k. Imagine if your revenu...

Timothy R. Wiersma

Principal | Revenue Generation, LLC.

Revenue Generation LLC

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Revenue Management

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Asset Management

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Opinion

Customer Experience Is Like Maintenance on Your Car

I was talking to a friend the other day. He purchased an expensive new car just eight months ago. Unfortunately, the car turned out to be a “lemon,” and he has taken it back to the dealer multiple times for various problems. The car has spent more t...

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Shepard Presentations, LLC.

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CRM & Loyalty

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Guest Experience

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Opinion

From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou

Steve Jobs once said, “The mark of an innovative company is not only that it comes up with new ideas first, but also that it knows how to leapfrog when it finds itself behind.” There is, perhaps, no more relevant sentiment to apply to the hospitalit...

Alan Young

Hospitality Industry Advisor, College Professor, and Co-Founder of Puzzle Partner

Puzzle Partner Ltd.

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Sales & Marketing

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Information Technology

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Big Data

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Opinion

Wherever You Go, There Is Artificial Intelligence

It’s a daily occurrence to see mentions of Artificial Intelligence (AI) throughout multiple industries, including the hotel space. And why not? AI systems can effortlessly perform tasks associated with the cognitive functions of humans, and rather t...

Klaus Kohlmayr

Chief Evangelist and Development Officer, IDeaS

IDeaS

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Property Technology

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Revenue Management

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Chatbots, Robotics & AI

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Opinion

The Evolving Role of Hotel Controllers

Hotel professionals have a responsibility to mentor today’s emerging leaders to be effective lodging professionals. We cannot be effective in mentoring these professionals unless we know what expectations they will likely face in their career.

Justin Taillon

Professor & Department Head at Highline College

Highline College

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Finance

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Opinion Articles

Shaping Hospitality’s Future with Hotel Oderberger, Flexkeeping and GauVendi

FTC Announces Rule Banning Non-Competes

Luxury hotels and a ‘sense of place’: Brand identity and experiences

STR Trends in the Hospitality & Lodging Industry

THE PLAYERS Championship’s Impact on Jacksonville Hotels in 2024

The Balancing Act: The Symbiotic Relationship between Hotel Asset Management and Revenue Optimization

Customer Experience Is Like Maintenance on Your Car

From Wall Street and Silicon Valley to Hospitality Leader: Exclusive Interview and Insights from DerbySoft Co-Founder Feng Ou

Wherever You Go, There Is Artificial Intelligence

The Evolving Role of Hotel Controllers

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