As we begin to finally see light at the end of this long tunnel, here are five proactive considerations for your hotel's M&E revenue recovery.
This year, accommodation providers are seeking ways to restore consumer confidence in travel and fast-track hotel recovery. At the same time, they're looking for efficiencies and cost savings to help offset losses in revenue.
A digital transformation will look different for every company and for each industry. However, broadly speaking, it describes the integration of digital technology into each area of the business. It results in core changes to how a business operates and delivers their products or services to customers by taking advantage of the technological advancements.
Today, as hotels are planning for recovery after a long year of losses, it is more important than ever to gather and use guest feedback in order to maintain an unforgettable guest experience. Unfortunately, with travel anxiety at its peak and hotels forced to do more with less, it has become more challenging for hoteliers to maintain guest satisfaction.
It's more important now than ever before to run an efficient restaurant while providing guests with a memorable experience. But are these two priorities in conflict? Nope! With the right strategy and tools, you can run a tight ship without compromising on hospitality.
The importance of soft skills in the workplace has increasingly caught the attention of employers and students alike. People are realizing that there is more to succeeding as an employee, and as an entire organization, than simply having the 'hard' skills needed to get the job done.
Content management systems are the backbone of building websites and web applications, and they are about more than just managing content or editing lightweight assets. In this webinar with Milestone experts Aparna Iyer, Sr.
Dear hoteliers, Today, I’m sharing an article with you that is a lot like what I usually do, but very different in form. I will give you ten very practical tips for improving your marketing, but I’m doing it, not as a charitable gesture, but more as a way of ranting and raving because, frankly, I’m fed up.
What do industry professionals need to know about the 'new norm' in tourism? In this article we take a deeper look at 6 sustainable travel statistics. While COVID has upended the $8 trillion global travel industry, the pandemic has also paved the way for tourism and hospitality professionals to reflect, rethink and reshape the sector, making it better - and ultimately more sustainable - for people and places around the world.
These days, most industries never sleep. And, the heroes of around-the-clock work are our shift leaders. Shift managers are essential team members that keep a company's wheels turning at any given moment.