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Hersha Hospitality Management (HHM) Adds 25 Hotels By Finding Opportunities in the Pandemic to Grow Management Portfolio

Hersha Hospitality Management (HHM) today announced the addition of 25 hotels totaling approximately 4,000 rooms to its portfolio since last year. At the same time, the business retained all of its existing management contracts in 2020 by working closely with owners to deploy hyper focused approaches to preserving cash, driving sales to outperform its competition and maintaining outsized cost efficiencies across each of its submarkets.

Post-COVID Guest Experience: How Can Hotels Maintain a Personal Touch?

View by Robert Reitknecht

"My perspective is that an authentic, personalised experience does not require touching the guest. It is true that we are accustomed to shaking hands, speaking in close proximity, and serving the guest items that one touches, but contact and proximity are not what guests remember when they complement the service of a hotel."

Are robots coming to a hotel near you?

View by Micah Green

"Robots ARE coming to a hotel near you (and very soon). The 2020's are for robotics just like personal computing in the 1970's and 1980's and the internet in the 1990's. Given the combination of labor issues being at an all-time high, technology cost being at an all-time low, and societies growing openness to adopt robotics and artificial intelligence technologies, robotics will hit every industry - including hospitality."

Casa Cody

Casa Cody, the oldest operating hotel in Palm Springs, has reopened following a significant restoration and revitalization project under the management of Casetta Group to usher the renowned Palm Springs establishment into the present day with respect to its Spanish Colonial Revival heritage, adobe hacienda architecture, and enduring spirit.