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Whistle Messaging Achieves AWS Travel and Hospitality Competency Status

Whistle Messaging, Inc. (Whistle) - a leading Guest Messaging Platform - has announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status. This designation recognizes that Whistle has demonstrated deep experience helping customers transform their business from behind-the-scenes operational efficiencies to guest-facing customer experiences.

Do we need a new revenue management toolkit for 2021?

View by Scott Dahl

"We have all heard the proverb “Necessity is the mother of invention”, but in today's post-Covid, hashtag world, #DistressDrivesInnovation might be more to the point. This is clearly the case for hotel revenue optimization tech."

Do we need a new revenue management toolkit for 2021?

It is no longer news that the hotel industry has suffered the worst decline in history. The resulting business failures are starting to make the news and most industry experts agree that it will be several years until the industry returns to anywhere near the health it had in 2019.

Visioning a Post-COVID Era in CRM & Loyalty

View by Tanya Pratt

"To advance loyalty programs beyond ubiquitous “points-for-stay” models, innovative hoteliers are evolving loyalty programs to make guests feel genuinely valued. The secret? Using advanced technology and data to appreciate them “holistically" – factoring brand engagement, social influence, and spend – and rewarding them in a personalized fashion."

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa is pleased to announce both the re-opening of the hotel and the completion of a multi-million dollar room renovation. Recently honored with Condé Nast Traveler's 2020 Readers' Choice Award as one of the Top Twenty-Five Hotels in Northern California, the Portola Hotel & Spa now offers newly renovated guestrooms, elevator landings, elevators, refreshed meeting space, and renovated bathrooms in the Presidential and Executive Floor Suites.