Associations Update - north-america Page 1 of 108

Innovation and the Future of Business Travel Highlight GBTA Convention 2019

The Global Business Travel Association (GBTA) - the voice of the global business travel industry, wrapped up its 51st annual Convention this week in Chicago. Technology and the future of business travel management were the predominant themes throughout the five-day industry gathering that brought together over 7,000 travel professionals and industry leaders.

Travel Experience Impacts Retention and Reduces Corporate Turn Over

Most travel buyers agree companies can improve employee retention or reduce turnover through various traveler-centric efforts. These include travel upgrades such as business class (80%), better quality technology (80%), more traveler-centric policies (77%), additional time off for frequent travel (73%), better customer service from their TMC/travel program (68%), better quality vendors/suppliers (63%), and less strict rules (53%).

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