Education & Learning - north-america Page 1 of 65

"In the face of COVID-19, it seems that housekeeping professionals are required to (re-)activate their skill set; which already includes the management of complex projects. For the seasoned housekeeping professional managing the complex task of ensuring cleanliness, hygiene, and COVID-19 safety for guests and staff, is most likely not an issue."

MDC’s Acclaimed Hospitality Institute to Provide COVID-19 Re-Opening Training to Area Hotels

Miami Dade College's (MDC) Hospitality Institute will provide online COVID-19 re-opening training to employees at hundreds of hotels in both the Florida Restaurant and Lodging Association and the Greater Miami and the Beaches Hotel Association, as part of the county's ongoing initiative, The New Normal: A Guide for Residents and Commercial Establishments, issued by Miami-Dade County Mayor and MDC alumnus Carlos Gimenez to safely re-open businesses.

Boston University presents its First Icon Award to Richard L. Friedman, President & CEO of Carpenter & Company

Boston University's School of Hospitality Administration (BU SHA) is pleased to announce Richard L. Friedman as the first recipient of its Icon Award, to be presented Friday, March 20, 2020 at the School's Hospitality Leadership Summit held at the Hotel Commonwealth in Kenmore Square, Boston.

Caesars Entertainment and UNLV Partner with Aruba to Advance the Future of Hospitality in Black Fire Innovation Incubator Space

Aruba, a Hewlett Packard Enterprise company (NYSE: HPE), today announced that Black Fire InnovationTM, a collaboration between Caesars Entertainment and the University of Nevada, Las Vegas (UNLV), will deploy an Aruba infrastructure in its unique technology incubation hub designed to enable the next generation of retail, entertainment and hospitality experiences.

Is there future for a hotel-owned OTA?

View by Larry Mogelonsky

"A hotel-owned OTA? Sorry, everyone, you may have the cart before the horse! How about an OTA that buys a hotel brand? I made this bold forecast back (maybe) six-seven years ago. What is a hotel brand, really, without distribution? If the battle for eyeballs is between Expedia and Priceline, why not secure your inventory through ownership."

DOSM Checklist for 2020

Year in and year out, we get the opportunity to help truly world-class DOSMs turbo-charge their marketing programs, and identify new ways to keep existing customers and find new ones, all while handing over fewer of their hard-earned marketing dollars to their OTA “partners.