Upgrade your Hotel Positioning with some Unconventional Amenities & Services

Our role as Xotels has developed over time from revenue management into a full hotel management company, we are now looking way beyond pricing and distribution for hotels. We are actually also developing new hotel concepts, and for this it is important to keep up to date with the latest developments in the hospitality industry.

Growing Wellness Revenues in Four Quadrants

By Larry Mogelonsky - Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.,

For those with no prior exposure to this rather nebulous term we call 'wellness', in its broadest form it denotes hotel operations purposefully inscribed to make people feel better, either through sound nutritional aids or physically exertive activities (body), or through self-actualization programs aimed at revitalizing one's mental constitution or expanding one's experiential horizons (mind/spirit).

The Stereotyping of Millennials Has Gone Too Far

By Doug Kennedy - President of the Kennedy Training Network

I certainly understand that this is an entertaining subject and there is value in personifying the demographics of various age groups for analytical purposes. Yet lately it seems to me that this is being taken too far.

Spa 2.0

By Babs Harrison - Managing director of Phoenix based Babs Harrison and Partners

Word of advice: it will only get worse for those pursuing a rigid spa menu of services and activities. Spa just isn't a universally powerful guest magnet anymore, in part because of the sheer number of spas, in part because a "been there, done that" indifference has spread across many potential guests when they think about a spa vacation.

How Hotels are Putting Their Data into Action

By Jason Q. Freed - Managing Editor at Duetto

Hoteliers are still in the infancy stages of using the troves of available data to better serve guests and value rooms properly, according to Balaji Krishnamurthy, Chief Strategy Officer with Sabre.Sabre, with nearly 40,000 hotels using some combination of its CRS, PMS or booking engine, offers an interesting perspective on how hotels can collect, analyze and make decisions on the guest and transaction data available today.

New Ways To Improve Business Travelers' Guest Experience

By Emilia Jaakkola - Marketing Manager at Valpas

The hospitality industry is constantly exposed to new demands from business travelers, particularly as tech-savvy Millennials have grown up into that customer segment. New technologies - like artificial intelligence and IoT - are revolutionizing hotel guest experience permanently.

On the topic of embracing charisma, not stoicism

By James Houran - Managing Director at AETHOS Consulting Group

Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and "Dr. Jim" share common management challenges while providing time-tested, field-tested or just simple "quick-fix" ideas to keep professionals inspired, effective and successful.

Hotel Distribution: Stop Predicting, Start Diagnosing

By Dori Stein - CEO at Fornova

A Different Playing FieldModern hotel distribution is a more complex and fast-changing environment than ever, thanks to the dominance of the share of bookings being made online. Phocuswright research reported that nearly 70% of travelers are researching their trips online.

The Innovative Hotels That Are Making Travel Better in 2019

By Alan Young - President of Puzzle Partner Ltd.

Witnessing the gradual advancement and disruption of technology and services is an exciting, and sometimes industry-altering concept, as our world continues to evolve at a seemingly rapid pace to meet modern demands.

Adjusting to a Hotel Labor Shortage

By Larry Mogelonsky - Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.,

Not necessarily specific to the hospitality industry and certainly not applicable to every geographic territory, but there appears to be a rising labor shortage that will come to affect all manner of jobs in a hotel workplace.