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Why the rise of the boutique hotel is forcing hotel chains to re-examine the guest experience

By Antoine Aubrun - Country Manager - France, SiteMinder

Airbnb's groundbreaking partnership with SiteMinder last year signalled many things for the industry. Topping the list, of course, were the evolving aspirations of two disruptive technology pioneers, and the further blurring of what is traditional and what is alternative accommodation.

Recapping the Starbucks Roastery Concept

By Larry Mogelonsky - Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.

Visiting the country affords nearly every traveler the right to outstanding coffee, with a perfect little cafe adorning nearly every city block. So, when Starbucks decided to make its move, it had to be bold and it had to be different from what's considered the norm in Italy's coffee culture - to not only earn the ongoing praise of locals but to hopefully also give the company another revenue stream that they could export around the world.

Hotel Bathrooms: Design Challenges to Overcome

By Lillian Connors - Senior Digital Marketing Strategist at Bizzmark

Using features to your advantageWhile working on transformation of the Los Angeles historic Mayfair Hotel between 2016 and 2017, the city-based architect and designer Gulla Jonsdottir decided not to move the original plumbing, a task which would require many delays and extra costs, so she focused their efforts to transforming small 1920s style powder rooms into modern bathrooms that would appeal to the hotel's guests today.