Education & Learning - south-america
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We love local! How to approach regional markets

By Margarita Cruz - Assistant Professor of Strategic Management and Entrepreneurship at Ecole hoteliere de Lausanne

However, in traditional industries such as wine and beer, the creation of new businesses as well as the introduction of innovative products can prove difficult. In these industries, incumbent producers have often survived multiple generations and their long tenure in the industry gives them the unique opportunity to create enduring relationships with their customers.

Student Article: How Robots Ruin A Hospitality Experience

By Tina Ghanbarzadeh Alamdari - Student Business Administration at USC Marshall School of Business

Do you want to be welcomed to a hotel by robots?With the growth in robotic innovations, robots are finding their way into the hospitality industry. In 2015, the Henn-na Hotel in Japan was the first and only hotel that is almost entirely operated by robots.

Using apprentices to close skill gaps... at all levels

By Michael O'Flynn - Sales & Marketing Director at Professional Academy

A recent report by People 1st predicted over 900,000 new employees will be required by the industry by 2022, and with a turnover rate of 20% (one of the highest of all industries in the UK), ensuring these new members of staff are adequately trained could be one of the biggest challenges Hospitality has faced.