Year in and year out, we get the opportunity to help truly world-class DOSMs turbo-charge their marketing programs, and identify new ways to keep existing customers and find new ones, all while handing over fewer of their hard-earned marketing dollars to their OTA “partners.
Millennials, those born between 1981 and 1996, are known for being tech-savvy and innovative but also as ‘job-hoppers’ – changing employers more often than any generation before them. On average, millennials in the US switch employers four times in the decade after graduating from college, creating a high turnover that costs the economy US$30.
"My take is that there's been so much consolidation that most hotel websites are already hotel-owned mini-OTAs... If anything, micro-OTAs serving specific niches will continue to be popular, especially with emerging tech from folks like Winding Tree offering new distribution pathways."
Although more than 60 percent of EHL’s current students are female, reaching the C-suite is still a problem, as only 17 percent of the school’s alumni occupying senior executive roles are women. Earlier this year EHL launched its Women in Leadership (WIL) initiative, with the aim of promoting leadership policies to foster diverse and balanced work environments in the hospitality industry.
As a Student Ambassador, candidates and potential students often come to me with a series of questions that shows the same main concerns for all of them. In this article, I want you to have direct access to the most frequently asked questions, so as to optimize your time and helping you making the best choice for you.
47 percent of first time managers receive no training whatsoever for their new role. The employee to manager transition is challenging, and it's no surprise that many first time managers struggle to find their footing.
While many EHL graduates do go on to work for hotels or tour companies, there are many fields that welcome hospitality management professionals.
A career in hospitality can be a rewarding one. From rising through the ranks, to meeting new people and challenging the status quo – there’s a world of opportunities out there, if you apply yourself.
From stared restaurant tables to embassies, the new chef of the Berceau des Sens, Cédric Bourassin, has acquired a unique expertise that he shares with students and clients in our gastronomic restaurant.
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"In the face of COVID-19, it seems that housekeeping professionals are required to (re-)activate their skill set; which already includes the management of complex projects. For the seasoned housekeeping professional managing the complex task of ensuring cleanliness, hygiene, and COVID-19 safety for guests and staff, is most likely not an issue."
In recent months, the EHL has equipped itself with a small robot. Called "EHLie" by students, it aims to raise their awareness of technological change. It should eventually be coupled to the artificial intelligence software "Amelia" used by EHL.
An island paradise is the last place one thinks there would be concern over the environment and the economy, after all you're there to get away from it all. But, on the island of Bonaire in the Western Caribbean, that couldn't be farther from the truth.
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