Year in and year out, we get the opportunity to help truly world-class DOSMs turbo-charge their marketing programs, and identify new ways to keep existing customers and find new ones, all while handing over fewer of their hard-earned marketing dollars to their OTA “partners.
Millennials, those born between 1981 and 1996, are known for being tech-savvy and innovative but also as ‘job-hoppers’ – changing employers more often than any generation before them. On average, millennials in the US switch employers four times in the decade after graduating from college, creating a high turnover that costs the economy US$30.
View by Silvia Cantarella – Revenue Management Expert and founder at Revenue Acrobats
"With the pandemic, the competitive set has become more fluid and broader than ever. Some segments and target customers have shifted their preferences from hotels to vacation rentals, from the city center to the outskirts, from long-haul to short-haul travel, and vice versa."
Although more than 60 percent of EHL’s current students are female, reaching the C-suite is still a problem, as only 17 percent of the school’s alumni occupying senior executive roles are women. Earlier this year EHL launched its Women in Leadership (WIL) initiative, with the aim of promoting leadership policies to foster diverse and balanced work environments in the hospitality industry.
As a Student Ambassador, candidates and potential students often come to me with a series of questions that shows the same main concerns for all of them. In this article, I want you to have direct access to the most frequently asked questions, so as to optimize your time and helping you making the best choice for you.
47 percent of first time managers receive no training whatsoever for their new role. The employee to manager transition is challenging, and it's no surprise that many first time managers struggle to find their footing.
While many EHL graduates do go on to work for hotels or tour companies, there are many fields that welcome hospitality management professionals.
A career in hospitality can be a rewarding one. From rising through the ranks, to meeting new people and challenging the status quo – there’s a world of opportunities out there, if you apply yourself.
From stared restaurant tables to embassies, the new chef of the Berceau des Sens, Cédric Bourassin, has acquired a unique expertise that he shares with students and clients in our gastronomic restaurant.
View by Diego Fernandez Perez De Ponga – Corporate Director Revenue Management Palladium Hotel Group
"Profitability is the name of the game ... it has been since a lot of years ago, but it wasn´t in our Revenue Manager DNA, Cost were out of our picture. We have been looking after the top of the P&L Funnel , we have taken care only about the incomes trying to get as much RevPar as we could, but in reality a revenue manager must be aware also about the bottom of that P&L Funnel and try to understand how the cost works and how that could affect our profitability , let give you and example ."
In recent months, the EHL has equipped itself with a small robot. Called "EHLie" by students, it aims to raise their awareness of technological change. It should eventually be coupled to the artificial intelligence software "Amelia" used by EHL.
An island paradise is the last place one thinks there would be concern over the environment and the economy, after all you're there to get away from it all. But, on the island of Bonaire in the Western Caribbean, that couldn't be farther from the truth.
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