Purpose-built for Amazon Connect, Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer calls and direct messages across WhatsApp, Facebook Messenger, Twitter, WeChat, email, web chat and SMS via a single inbox.
Manage incoming WhatsApp, Facebook Messenger and Twitter direct conversations via a single inbox with Engage, our one-to-one social messaging solution for frontline and operations teams.
Shift4 Payments offers a unique, vertically integrated solution, resulting in an unparalleled value proposition for our partners and customers. It is truly an all-in-one support model that streamlines every aspect of payment processing as well as an ecosystem of related services.
The hotel industry's only fully automated front desk upsell solution, CheckIn Merchandising™ creates dynamic and intelligent upsell offers for potentially every hotel guest, regardless of booking channel or the availability of contact data.
eStandby Upgrade is an unconfirmed upsell solution your hotel can use to engage guest during pre-arrival, on the booking engine, via email, or via app, to present guests with relevant offers. Now you can monetize premium inventory and services that may otherwise go unused and undervalued, and to relieve oversold situations across their portfolio of brands.
Customize your online check-in process, send mass instructions and updates directly to your guests. Create a seamless front desk check-in experience or a self-check-in in your guests' preferred language and messaging app.
Use the power of messaging to create a contactless personalized guest experience, increase your revenue, and boost staff efficiency. Instantly connect with your guests over WhatsApp, WeChat, Facebook Messenger and more in their choice of +100 languages.
The QIMA Safe Place sanitation audit for hotel sites is intended to control hygiene risk factors present in hotels, protecting guests and enabling ongoing operations during the COVID-19 pandemic and beyond.
Use the OKKAMI mobilekey feature to allow instant access to the guest room. This is a perfect addon for the contactless checkin feature. Now a guest can checkin and access the room without visiting the front desk.
The OKKAMI software has the ability to connect to many CRM providers and if your provider is not already listed as a partner we will integrate with other 3rd party providers.