Hollywood Casino(C) Reaches for the Stars with the Installation of MICROS 9700 Point of Sale and the NEW NetVupoint Web Application
COLUMBIA, Md., MICROS Systems, Inc.
"Our Leisure and Entertainment Business Unit is focused on the casino marketplace, with our long history and proven product performance in this environment," explained Jenny Kurdle, Vice President, Leisure & Entertainment Sales Strategies for MICROS. "Hollywood Casino© is joining a long and prestigious list of worldwide casinos that are running their operations with MICROS solutions. We look forward to meeting their needs and serving this award-winning property."
"We were looking for an end-to-end solution that helps us service our guests with a solid analysis of business trends. MICROS met and exceeded every business need," stated Bill Lander, Hotel Controller of Hollywood Casino© Tunica. "We were very pleased that we could install the MICROS 9700 POS without having to replace our existing 4695 POS hardware. That makes this choice a cost effective one for us, and we anticipate realizing additional savings through more efficient management controls and the reporting that NetVupoint will provide."
Ms. Kurdle stated, "As casinos are more and more focused on a great guest experience beyond gaming, MICROS Autofire and POS Instant Messaging functionality provides the tools that allow for a more intimate point of service. MICROS Autofire functionality allows casino staff to pre-sell room service and amenities up to 150 days in advance, with revenue posting at time of service. The new POS Instant Messaging allows the user to communicate to a single POS client, or to broadcast communication to every POS client."
The Windows® 2000 based 9700 Hospitality Management System (HMS), specifically designed for the Casino Industry, offers POS anywhere, with reporting and configuration everywhere. The 9700's Remote Management Console (RMC), which includes an easy to use Configurator, an HTML-based Report Writer, and the Autosequencer, offers a simplified and remotely accessible tool to manage the business from any location.
Utilizing Microsoft SQL 2000 and XML, the new 9700 Net VuPoint advanced web reporting suite allows the entire enterprise to view actionable reports and graphs for any day or ad hoc periods in real-time. Net VuPoint Data Viewer exploits
About Hollywood Casino©
Voted "Best Place to Play" by Casino Player Magazine, Hollywood Casino© is located 35 miles south of Memphis, in the heart of Tunica's Casino Strip. The property offers a 54,000 square-foot gaming floor, 500-room luxury hotel, 123-space RV park, 3 unique restaurants, and access to the word-class greens of River Bend Links Golf Course. You can also visit the Hollywood Casino© website at
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality industry worldwide. Over 135,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, and leisure and entertainment operations in more than 130 countries. MICROS provides property management systems and central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at