MICROS Selected to Provide Enterprise System to Manage Food Services at Citizens Bank Park
COLUMBIA, Md., MICROS Systems, Inc.
MICROS Systems, Inc. will be installing the MICROS 9700 Hospitality Management System (HMS) at Citizens Bank Park. This system will provide speedy concession service and in-seat ordering for guests sitting in the exclusive "Diamond Club" area, ultimately allowing fans to enjoy more of the game. The MICROS 9700 HMS consists of more than 300 MICROS workstations and handheld units.
MICROS offers a complete solution, including hardware, software and services. MICROS 9700 HMS integrates the facility's different business operations into a single system: keyboard workstations will operate in the concession stands and Workstation 4 CE .NET terminals, and Mobile MICROS handheld terminals will serve the Diamond Club and in-seat service. MICROS NetVupoint and Dataviewer will provide web reporting and accounting capabilities necessary for large-scale decision-making.
"Ensuring the best fan experience and exceeding customer expectations are top priorities," said Ron Mandel, Director of Information Technology, ARAMARK Sports and Entertainment. "With such a strong history of working with us, MICROS is the right vendor to partner with for a POS solution that improves the guest experience."
"MICROS offers an enterprise-wide solution that combines a superior POS system with comprehensive accounting, analysis and report functionality. This end-to-end solution will be instrumental in helping achieve the goals set for the new ballpark," noted Jenny Kurdle, Senior Vice President of Leisure and Entertainment for MICROS.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 150,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 15,000 hotels worldwide, as well as point-of-sale and loss prevention products through it's subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at
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