Accor Brazil to Integrate Properties and Brands with MICROS's Fidelio Front Office V7
MICROS Fidelio Brazil to Complete Installation of Property Management System in Five Accor Brands Covering 115 Hotels and Nearly 14 Thousand Rooms
COLUMBIA, Md., MICROS Systems, Inc. (Nasdaq: MCRS - News), a leading provider of information technology solutions for the hospitality industry, and Accor Hotels in Brazil, a division of the international multi-brand hotel chain with thousands of properties, announce an agreement to install MICROS's Fidelio Front Office V7 property management system (PMS) in five of the hotel chain's key brands, including Sofitel, Mercure, Novotel, Ibis and...
MICROS's Fidelio Front Office Version 7 manages reservations, front desk, cashier, housekeeping, night audit, and standard reporting capabilities. Its open systems migration enables better integration with the hotels' central reservation system (CRS). Accor Hotels began implementing the MICROS PMS in July 2002, and currently 84 hotels have completed installation. MICROS-Fidelio Brazil continues to install the V7 system at an average of 4 hotel locations per month. The deployment is expected to be complete in September of 2005. Accor Hotels will add 20 new sites in 2005, and 20 new sites in 2006.
"Accor Hotels is a unique hotel chain in that the many brands under its umbrella have very different styles. We had recently invested more than $7 million in our IT infrastructure and Oracle(R) platform. We needed to find a system that could integrate with our CRS without disrupting the integrity of our database," explained Roland de Bonadona, Managing Director and Officer of Accor Hotels in Brazil. "MICROS provides all the functionality we looked for, while the service quality and professional knowledge presented, ensured that we could meet our goals on schedule."
"MICROS is the ideal partner for Accor, as we have extensive experience with international hotel groups that have a broad range of brands to serve and integrate," explained Bernard Jammet, Executive Vice President, MICROS Latin America. "MICROS's Fidelio V7 was able to standardize Accor's operations across properties, which added efficiencies and depth to their business information. We look forward to our continued relationship."
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Director of Marketing at (443) 285-8144 or (800) 638-0985. You can also visit the MICROS website at