Serenata IntraWare AG, a leading provider of integration services, Customer Relationship Management (CRM) and data warehousing solutions for the hotel and travel industry, announces the release of Serenata @mail Version 3.

The popular email integration solution has been re-designed to work with any Property Management, Sales & Catering, CRS and SPA system. @mail Version 3 has already been released with Micros-Fidelio v6, v7, Opera PMS, S&C, Amadeus Hospitality's Starlight Front Office System, and Brilliant PMS, with SoftBrands' Medallion, PORTfolio, LANmark and IGS PMS, as well as with Trust.Wizcom's Voyager CRS. This list is not limited though; the new @mail version can easily be adapted to any third-party solution and serves as an integrated HTML email publishing platform to enhance customer communication.

Serenata @mail enables hotels to send webpage like emails directly from their PMS, Sales, CRS or SPA applications, thus allowing hoteliers to manage and implement a consistent and uniform marketing strategy across all customer touch points. These are not simple text emails but graphic-rich professional looking HTML-based documents for all types of correspondence.

The solution supports hotels in enhancing their business communication, reducing their operating cost, while driving more bottom-line profits. The new version also features an additional fax option that allows hotels to send their business correspondence by fax, without requiring any additional fax hardware or software.

Petra Kaltenbach-Martin
Product Manager