The Dusit Group Signs for OPERA Enterprise Solution

BANGKOK, Thailand | MICROS Systems, Inc. (Nasdaq: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Dusit Hotels & Resorts, Thailand's premier luxury hotel group, selected the OPERA Central Systems Solution comprising OPERA Reservations System (ORS), OPERA Customer Information System (OCIS), OPERA Web System (OWS), and OPERA Sales Force Automation (SFA).

"Dusit Hotels & Resorts required a state-of-the-art enterprise solution in view of its rapid expansion, combined with the recent merger of Asian Hotels Alliance, where Dusit was a founding partner, into Global Hotel Alliance," stated Chanin Donavanik, CEO of Dusit Hotels & Resorts. "We have developed a long standing partnership with MICROS, including customization of its software for Thai specific fiscal and operational requirements."

"Once implemented, we will offer a single-image inventory between our hotels and the enterprise system with full synchronization to gha.net, which will handle GDS and selected ADS booking channels," added Mr. Donavanik. "The Dusit website will be directly powered by the new enterprise system and will feature online customer relationship management to provide instant customer recognition. The integrated OPERA Sales Force Automation will enable the global Dusit sales force to facilitate attentive and pro-active account management. The deployment of OPERA Central Systems will complement our mission statement to provide high standards of quality service while providing excellent value."

Mr. Donavanik added, "Dusit will be the 1st Thailand based hotel management company to have such a state of the art Central System. With all of the features of the new technology deployed across all distribution channels by early 2008, Dusit Hotels & Resorts will provide all of its hotels and customers instantaneous guest recognition at the point of customer contact combined with a substantially enhanced distribution system via all its distribution channels providing real time availability based on last room and best rate."

"Dusit Hotels and Resorts' vote of confidence in MICROS and its products and services is extremely important given its prominent status within the Thai hospitality industry," stated Stefan M. Piringer, President of MICROS-Fidelio Asia/Pacific. "We are very grateful and pleased to extend our long partnership with Dusit into the enterprise systems arena."

About the Dusit Hotels & Resorts
Dusit Hotels & Resorts gained more than 55 years' experience in the hotel and hospitality field. Founded in 1949 by Honorary Chairperson, Thanpuying Chanut Piyaoui, whose first hotel was the Princess on Bangkok's New Road. Dusit has since acquired a unique portfolio of deluxe hotels, building upon Thai culture and tradition to create a personalized welcome for all guests, made distinctive under its ongoing campaign theme: Dusit, the Thai way of Life.

Within Thailand, the Dusit brands also proudly include the new brand extension D2 hotels + resorts and the Royal Princess Hotels & Resorts. The latter offers first-class, moderately priced accommodation in primary and secondary destinations throughout the country. Each is unique to their location and serves a particular city or market segment. More recently, taking a step beyond tradition, Dusit unveiled the D2hotel chain main, a new lifestyle hotel in a modernistic environment equipped with the latest technology, whilst still maintaining the Thai accent that is unique to Dusit. The company's shares are traded at the Securities Exchange of Thailand.

For more information on Dusit Hotels & Resorts, please visit

About MICROS Systems
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 220,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point-of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through Nasdaq under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at or send an email to [email protected].

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.