Carlson Hotels Worldwide Expands on MICROS Technology Solutions with Centrally-Hosted OPERA

Carlson Hotels and MICROS worked together for more than a year to modify the Centrally-Hosted OPERA solution to address Carlson's specific needs. By utilizing the Data Center, Carlson no longer needs to house the OPERA application and server at each hotel property. Eliminating OPERA servers from the hotels allows Carlson to concentrate on managing its hotels with less emphasis on managing technology. "With Centrally-Hosted OPERA, IT professionals can manage the technology, allowing hoteliers to manage the hotels," stated Steve Mogck, Executive Vice President for Select Service Hotels, Carlson Hotels Worldwide.

"Centrally Hosted OPERA is ideal for Carlson as it simplifies our technology requirements for hardware, software and communication. Additionally, MICROS and Carlson completely streamlined the contract and ordering process allowing sites to quickly and effortlessly embrace this new and exciting technology," stated David Sjolander, Vice President of Hotel Systems for Carlson Hotels Worldwide. "Along with added peace of mind, we especially value features like the central server, data network, information security, PCI compliance and professional maintenance. OPERA is available real-time with a backup data center in the event of a disaster, guaranteeing system availability which is vital to our operations. The reliable, redundant data network solution, secure data management, and preventive maintenance support, all contributed to our decision in selecting MICROS as our technology partner."

"After collaborating with Carlson Hotels for over a year to perfect this innovative solution, we are excited to see the deployment begin," stated Raoul Ricard, Vice President, Strategic Global Accounts for MICROS Systems. "The streamlined, secure, and advanced design of Centrally-Hosted OPERA offers a simplified approach to hotel technology. We look forward to continuing our long standing partnership with Carlson in the future."

About Carlson Hotels Worldwide | Carlson Hotels Worldwide(R) is one of the world's major hotel companies, encompassing five brands operating in more than 915 locations in 69 countries. Brands include: Regent Hotels & Resorts, Radisson Hotels & Resorts, Park Plaza Hotels & Resorts, Country Inns & Suites By Carlson, and Park Inn hotels. These operations include most of the major segments in the hotel industry, ranging from luxury to limited service. Globally, the company's operating structure is aligned with the world's four major economic theaters: The Americas, Europe, the Middle East and Africa, and Asia Pacific.

About MICROS Systems, Inc. | MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 220,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 20,000 hotels worldwide, as well as point- of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website at / or send an email to [email protected].

The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners.