Markham, ON | NORTHWIND Maestro PMS, provider of Maestro Enterprise Property Management hotel software and reservation software solutions for hospitality, today announced that its 2008 Users’ Conference, titled “Guest Connections,” will focus on enabling operators to leverage Maestro technology to boost revenue from online channels and increase productivity. The conference will be held April 29 – May 2, 2008 at Vintage Hotels’ historic Pillar and Post in Niagara-on-The-Lake on the shores of Lake Ontario, Canada and will include a complimentary operational site visit of this luxurious 4-Diamond host hotel currently using Maestro multi-property on a single database to optimize their property management and guests’ experience.

Warren Dehan, NORTHWIND Maestro PMS’ President of US Operations, said, “Many of the educational programs at our upcoming Users’ Conference are a direct response to our clients who asked to learn how to generate more revenue from the Internet by utilizing Maestro’s new 2 way Web Connection modules. With more than 19 modules, Maestro is the most comprehensive hospitality automation platform in the industry.” Dehan stated that NORTHWIND Maestro will provide five days of interactive class sessions, private booking sessions and networking opportunities that will enable users to gain the maximum benefit from their Maestro solutions and advance their industry knowledge. NORTHWIND will open its 2008 Conference by providing attendees with their choice of a golf outing or a relaxing session at the spa, followed in the evening by a hosted welcome reception.

This year’s Conference will offer numerous professional training sessions to instruct attendees in methods for optimizing online revenue and developing marketing strategies across all sales channels. Workshops will include how to enable guests to build and change their packages online; tactics to increase the effectiveness of their Maestro marketing tools; how to streamline their group booking process over the Web, as well as sessions on multi-property considerations, spa services, retail POS, condo & timeshare operations, Sales & Catering, yield features, and more. Each session is designed to give users the tools and resources they need to utilize every aspect of their Maestro system, whether they represent a single independent property or a hotel chain. “Our 2008 Users’ Conference is NORTHWIND’s way of adding value for clients by providing ways to increase system knowledge, build new skills and leverage Maestro value-added client services to improve business,” explained Dehan.

Who Should Attend

The 2008 Users’ Conference is tailored for all NORTHWIND Maestro clients whether they are in property operations or at the ownership level. Attendees will learn first-hand how you can leverage Maestro solutions to enhance guest satisfaction and increase overall profitability. The valuable training sessions are structured to deliver the maximum benefit to hospitality professionals who want to apply technology more effectively in their businesses and exchange ideas with peers. NORTHWIND will be releasing conference details and Early Bird online registration information in late August. If you would like more information to plan your trip to the 2008 Users Conference, email [email protected] and continue to visit for the latest Users’ Conference updates.

Maestro Enterprise Suite

We know how important it is that you provide your guests a consistent level of service and repeat recognition, while maintaining a 360 degree guest view at every point of contact. NORTHWIND empowers its clients by delivering robust Maestro application solutions sharing a single-image database. The Maestro Property Management Suite of solutions is flexible enough to be deployed on nearly any operating system platform, including Windows, UNIX, Linux, Terminal Services, and via ASP Web hosting. The Maestro Suite is comprised of over 19 integrated modules including Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence Tools, Sales and Catering, Multi-Property Management, Condo Owner Management with Owner Web Functionality, Timeshare Owner Management with Owner Web Functionality, Spa and Activities Management, Club Membership Management, Yield Management, Golf Course Management, Customer Relationship Management, Central Reservation Office, Corporate Enterprise Management, GDS Two-Way XML Connectivity or Integration, ResEze Web Booking Engine, Work Order Maintenance, Fine Dining and Retail POS, Table Reservations with Web Booking, Concierge and Guest Experience Management.

About NORTHWIND – Maestro PMS

NORTHWIND, is recognized in the hospitality industry for its 'standard setting' Four Diamond Support Services and state-of-the-art Maestro technology. The company is widely respected for being a partner that understands how to help you boost productivity and strengthen management control for your hotel, resort, conference center or multi-property group by providing you with flexible software solutions that increase productivity and maximize ROI. With a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for all types of hospitality operations including hotels, resorts, timeshares, condominiums, retreats, state parks and clubs. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational control and profitability.

Audrey MacRae
905.940.1923