Carlson Hotels Worldwide Completes Initial Phase of JDA Software’s Enterprise Demand Outlook for Chain-Wide Revenue Optimization
Carlson Partners with JDA for Rapid Eight-Month Delivery of Unique, Actionable
Scottsdale, Ariz. | JDA® Software Group, Inc. (NASDAQ: JDAS), the leading provider of hotel revenue management solutions, announced the completion of its Demand Forecasting Solution rollout to Carlson Hotels Worldwide. Each of Carlson’s 615 North American hotels are now using JDA Demand following an eight-month implementation to provide a robust demand outlook for better decision making.
“At Carlson we are now delivering accurate demand forecasts to all of our North American hotels, which provides powerful insights into our business. To have accomplished this in just eight months, instead of the industry average that can be twice as long, offers significant benefit to our hoteliers,” Yvonne La Penotiere, president of Carlson Hotels Worldwide – The Americas, said. “Investing in Revenue Optimization is part of Carlson’s strategic future development plan to drive greater profitability for our operators and JDA Software Group provides the technology to help us make that vision a reality.”
Carlson Hotel’s Revenue Optimization Leader, Jim Rozell, explained, “We have successfully accomplished the implementation of a highly flexible, sophisticated chain-wide forecasting solution that lightens the load on our hoteliers by delivering an accurate demand outlook that is easy to understand. We are particularly pleased with the ability the tool gives us to capture the impact of regional events, automatically integrating each market’s regional and economic demand drivers in a fully automated environment.”
JDA Group Vice President, Revenue Management, Andy Archer said, “Carlson is innovating faster than most of its competitors in the sphere of revenue management at the moment – they have built forecasting as a true competency, rather than a technology. This enables them to deliver money-making insights to their hotels and at the same time, creating an incredibly rich database that can be used far beyond the traditional revenue management process. This will strengthen their already close relationship with their hotels, many of whom lack the expertise or resources to devote to forecasting at the property level. It’s exhilarating to work with Jim Rozell and his team – their vision and ambition have made us look at this industry in a different way.”
Archer noted that JDA Demand is widely used across multiple markets including travel, transportation, hospitality and retail. Clients include DHL, Continental Airlines Cargo, Eurostar, Charlotte Russe Holdings Inc. and other leading companies.
“In revenue optimization, we are really in the business of trust,” Rozell added. “We ask our hotels to give us a chance to do the heavy lifting; in turn, we give them the tools and the insight to make important decisions with confidence. Through phase one we shifted the hotel forecasting paradigm; we now look forward to breaking more new ground in phase two with true price sensitive optimization.”
Minneapolis-based Carlson Hotels Worldwide operates 961 locations in 71 countries, including Regent Hotels & Resorts, Radisson Hotels & Resorts®, Park Plaza® Hotels & Resorts, Country Inns & Suites By Carlsonsm, and Park Inn®. Carlson Hotels Worldwide is one of the major operating groups of Carlson, a global leader in providing marketing, travel and hospitality services. Other names among the Carlson family of brands and services are: Regent Seven Seas Cruises, Carlson Marketing Group, Carlson Wagonlit Travel, Results Travel, Cruise Holidays, T.G.I. Friday’s and Pick Up Stix restaurants. The company has been recognized by both Fortune and Working Mother magazines as one of the "100 best places to work for in America.”
JDA Software Group’s Services Industries Group has pioneered industry leading pricing and revenue management solutions. Today, leaders in the service-based Travel, Transportation, Hospitality and Media industries leverage JDA’s expertise to maximize their profits. JDA clients include Carlson Worldwide, Continental Airlines & Cargo, Dollar Thrifty Automotive Group, Harrah’s-Caesars Entertainment, Omni Hotels, Princess Cruise Lines, Eurostar and TUI Travel plc (formerly Thomson Holidays).
JDA® Software Group, Inc. (NASDAQ: JDAS) is focused on helping companies realize real supply chain and revenue management results – fast. JDA Software delivers integrated merchandising as well as supply chain and revenue management planning, execution, and optimization solutions for the consumer-driven supply chain and services industries. Through its industry leading solutions, leading manufacturers, distributors, retailers, and services companies around the world are growing their businesses with greater predictability and more profitably. For more information on JDA Software, visit
This press release contains forward-looking statements that are made in reliance upon the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are generally accompanied by words such as “will,” and “expect” and other words with forward-looking connotations. In this press release, such forward-looking statements include, without limitation, Mr. Archer’s remarks regarding the prospective success of the Carlson project, Mr. Rozell’s comments regarding Carlson’s ability to implement price sensitive optimization in phase two, and other comments concerning the future use of JDA’s solutions, and the prospective benefits of using our software. The occurrence of future events may involve a number of risks and uncertainties, including, but not limited to: the risk that not all users will be able to implement or use our software successfully, the risk that Carlson may not achieve the anticipated results from using our solutions, and other risks detailed from time to time in the “Risk Factors” section of our filings with the Securities and Exchange Commission. Additional information relating to the uncertainty affecting our business is contained in our filings with the SEC. As a result of these and other risks, actual results may differ materially from those predicted. JDA is not under any obligation to (and expressly disclaims any such obligation to) update or alter its forward-looking statements, whether as a result of new information, future events or otherwise.