Orient-Express Signs Five-Continent Deal with TravelCLICK to Use Its Suite of eCommerce and Market Intelligence Solutions
Agreement positions the company’s 41 hotels to book more room nights through electronic channels
With more than 150 industry consultants based in regional markets, TravelCLICK provides Orient-Express with an in-depth understanding of each individual hotel's competitive environment and local market dynamics. TravelCLICK products used include Hotelligence®, FuturePACE®, RateVIEW®, ChannelDirect™, Travel Agent Targeted Advertising, and Travel Agent Preferred Placement.
"Orient-Express is a segment leader for independent luxury hotels," said Jan Tissera, President of TravelCLICK International. "To maintain and grow its brand visibility and market share in an increasingly fragmented market, they are continuously evaluating the marketplace and adjusting their emarketing strategies to maximize return. We are proud to partner with an organization that successfully works across dozens of cultures--and invests in the solutions and best practices that increase online bookings and drive long-term profitability."
Orient-Express Hotels is a hotel and travel company focused on the luxury end of the leisure market with many iconic and highly acclaimed properties. Founded in 1976 when the company acquired the Hotel Cipriani in Venice, Orient-Express has grown to encompass 51 businesses, including 41 highly individual hotels across five continents, two restaurants, two river cruise operations and six tourist trains, including the fabled Venice Simplon-Orient-Express, which operates through Europe, linking London, Paris, and Venice. Orient-Express chooses to own or part-own and manage its businesses, and continues to seek out unique properties with expansion potential and to introduce new experiences, restoring romance, glamour and style to international travel.
TravelCLICK (www.travelclick.net) is the leading provider of ecommerce solutions that help hotels sell rooms smarter and drive long-term profitability. TravelCLICK helps hotels maximize asset ROI by combining innovative market analysis and proven industry best practices with advanced technology to develop and implement high-return strategies. The company offers a full set of solutions including distribution services, market intelligence-based decision support, emarketing, and professional services. Serving the hospitality industry since 1999 and headquartered in the Chicago area, TravelCLICK has more than 13,000 customers in 140 countries.
Katrina Pruitt-Andrews (TRAVELCLICK)
Director of Marketing