Doubletree Hotels Introduces Requests Upon Arrival™ Guest Service Program at 190 North America Hotels
Innovative Program Enables Guests To Personalize Their Stays In Several Ways By Pre-Ordering Personal Touches and Amenities Prior To Hotel Arrival
Doubletree Requests Upon Arrival selections feature complimentary items, for-purchase food and beverage choices and destination-specific services and upgrades. Some of the complimentary items available include additional foam or down pillows, extra towels and rollaway beds. An assortment of food and beverage offerings available for pre-order and purchase include trays of chocolate covered strawberries; bottles of red, white and sparkling wines1; and gourmet cheese plates.
Many participating Doubletree hotels feature a variety of specialized, for-purchase amenities and options at many hotels including the rental of an extra mini refrigerator or microwave, or purchase of a room upgrade with city skyline or oceanfront views. At selected hotels, guests will find a selection of refreshingly unique Requests Upon Arrival such as:
- Castle Creature: This locally-inspired stuffed animal available at the Doubletree Castle Hotel – Orlando is an appealing surprise to have waiting for kids when they arrive at the hotel for a family vacation. The colorful creature also serves as a perfect souvenir for busy moms and dads to bring home for their sons and daughters during their travels.
- PURE Room Upgrade: If you are one of the millions of Americans affected by allergies, the PURE guestroom upgrade at the Doubletree Hotel Bethesda may be the perfect room request for your allergy-friendly stay. Both the air and water in the PURE guestrooms are purified with specially designed cleaning units 24 hours a day. All of the surfaces in these remarkable guestrooms, including special pillow covers and mattress, are treated to reduce allergens and resist spores and dust mites.
- Everything Vermont: In the “Everything Vermont” gift basket available at the Doubletree Hotel Burlington, each item has been hand-selected to represent an assortment of fine products made exclusively in Vermont. Some of the delicious items to enjoy during a great Doubletree stay include Green Mountain Coffee Roasters Fair Trade Organic and House Blend coffee, Ben & Jerry's ice cream cone (free coupon), Sugarwoods Farm maple syrup, and Cabot Creamery Cheddar Cheese. This amenity provides guests with a great way to get a taste of the delicious state of Vermont and bring even more local flavor to their time away.
The launch of Requests Upon Arrival at participating Doubletree hotels reinforces Hilton Hotels’ recent expansion of the same initiative, bringing the number of locations that offer this guest selection service to more than 450 Hilton Family hotels and resorts across North America.
To take advantage of Doubletree Requests Upon Arrival, travelers can simply book their next business or leisure hotel stay through the brand’s website at . After making an online reservation and entering their e-mail address, guests may easily connect to the Doubletree Requests Upon Arrival menu from their Doubletree.com reservation confirmation or pre-arrival e-mails. In addition, Hilton HHonors members can place or modify their order through their HHonors Travel Planner page. Doubletree Requests Upon Arrival items, services and upgrades are subject to availability. For more information on Doubletree Requests Upon Arrival, please visit .
About Doubletree Hotels
With a growing collection of contemporary, upscale accommodations in more than 200 gateway cities, metropolitan areas and vacation destinations worldwide, Doubletree hotels and resorts are distinctively designed properties that provide true comfort to today’s business and leisure travelers. From the millions of delighted hotel guests who are welcomed with the brand’s legendary, warm chocolate chip cookies at check-in to the advantages of the award-winning Hilton HHonors® guest reward program, each Doubletree guest receives a satisfying stay wherever their travels take them.
Doubletree is part of Hilton Hotels Corporation, the leading global hospitality company with more than 3,000 hotels and 500,000 rooms in 74 countries and territories, with more than 135,000 team members worldwide. The company owns, manages or franchises some of the best known and highly regarded hotel brands including Hilton®, Conrad® Hotels & Resorts, Doubletree®, Embassy Suites Hotels®, Hampton Inn®, Hampton Inn & Suites®, Hilton Garden Inn®, Hilton Grand Vacations™, Homewood Suites by Hilton® and The Waldorf=Astoria Collection™.
To find out more information about or make reservations at any Doubletree hotel, travelers may visit our website at .
1 Subject to state and local laws. Must be of legal drinking age.