Omni Hotels Hires New Vice President of Loyalty Services
Luxury Hotel Brand Creates New Position to Lead Loyalty Program
"We are very pleased to have Jeff return to the Omni family and lead us through the next evolution of our loyalty program," said Richard Maxfield, senior vice president of operations. "His attention to detail to ensure a consistent, high quality experience across the brand and enthusiasm for always providing the best for our guests makes him the ideal person for this new, pivotal role."
Smith completed his MBA from Rockhurst College and received his undergraduate degree in Business Administration/Hotel Management at Michigan State University.
About Omni Hotels | Omni Hotels creates compelling, memorable guest experiences at 43 luxury hotels and resorts in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each location features four-diamond services, including award-winning signature restaurants, Wi-Fi connectivity and unique fitness options. Omni's mission for total customer service is further supported by its "Power of One" program that empowers associates to make on-the-spot decisions to meet or exceed guest expectations. Guests can locate hotels and book accommodations by visiting or by calling 1-800-THE-OMNI.