Customized Online Surveys Help Hotels Maintain Customer Relationships
Open Hospitality, a global provider of online hotel Internet marketing solutions, designs fully customizable guest survey tools for hotels to insure their products and services meet customer expectations. These online surveys offer hotels a proven method of effectively measuring guest satisfaction.
The layouts are concise, and easy to navigate. Online surveys feature real-time responses, providing hotel management the means to measure consumer satisfaction and then appropriately respond to concerns and or kudos. The timeliness of survey results allows hotels to improve internal communication and preserve guest loyalty.
"Open Hospitality is committed to providing our hotel clients with a variety of marketing methods that offer prompt feedback, and assist in cultivating relationships and future bookings," comments Chris Wichers, Executive Vice President of Open Hospitality. "Customized online surveys and real-time integrated reporting give hotels immediate access to feedback from guests in an informal yet confidential setting. That kind of smart e-marketing breeds consumer goodwill." he added.
For more information visit us at www.openhospitality.com or call us: (212) 989-7227
Chris Wichers
Executive Vice President
(702) 408-2910