Open Hospitality, a global provider of online hotel Internet marketing solutions, designs fully customizable guest survey tools for hotels to insure their products and services meet customer expectations. These online surveys offer hotels a proven method of effectively measuring guest satisfaction.

The layouts are concise, and easy to navigate. Online surveys feature real-time responses, providing hotel management the means to measure consumer satisfaction and then appropriately respond to concerns and or kudos. The timeliness of survey results allows hotels to improve internal communication and preserve guest loyalty.

"Open Hospitality is committed to providing our hotel clients with a variety of marketing methods that offer prompt feedback, and assist in cultivating relationships and future bookings," comments Chris Wichers, Executive Vice President of Open Hospitality. "Customized online surveys and real-time integrated reporting give hotels immediate access to feedback from guests in an informal yet confidential setting. That kind of smart e-marketing breeds consumer goodwill." he added.

About Open Hospitality | Open Hospitality delivers a wide array of strategic online marketing solutions and accommodation booking options. The award-winning hotel Internet marketing company focuses exclusively on hotels and hospitality verticals. The company helps independent hotels, large groups and chains to raise online visibility, build market share and increase online reservations. Open Hospitality designs websites optimized for major search engines and creates high-impact email marketing campaigns. Its diverse client base of over 600 hotels in 38 countries includes some of the most renowned names in the hotel industry, including Helmsley Hotels in New York, Blakes Hotel in London, Warwick Hotels International, Graves Hospitality, Rock Resorts, Noble House Hotels among others. The company is headquartered in New York and has offices in major cities including London, Los Angeles, Las Vegas, San Francisco, Anaheim, Miami and Dallas.

For more information visit us at www.openhospitality.com or call us: (212) 989-7227

Chris Wichers
Executive Vice President
(702) 408-2910