Armathwaite Hall Hotel and Spa Selects Visual One Suite by Agilysys
U.K. Hotel Implements Property Management, POS, Spa, Club Management Solutions
"We began looking at new hospitality software systems after embarking on our luxury spa," said Carolyn Graves, director at Armathwaite Hall Country House Hotel and Spa. "The Visual One suite was the best one-stop shop on the market for our needs, combining property management and spa management without the requirement for complicated interfaces. We are confident the system will help us maximize performance and provide outstanding guest service."
Armathwaite Hall is using the following Visual One solutions by Agilysys:
- Visual One Premiere Property Management System, a comprehensive property management solution that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, night audit, reservations management, room maintenance and more. The property uses the Visual One Sales & Catering module to manage meeting room and banquet operations and the Visual One Dining Room Reservations module to book reservations in its restaurant.
- Visual One Point-of-Sale (POS) System, a made-for-hospitality POS solution that is both touch-screen and barcode controlled. It is used for spa charges at Armathwaite Hall.
- Visual One Spa Management System, a feature-rich spa management solution that tracks employee work schedules and commission levels; enables scheduling by date, time, type of service and staff member; and sends e-mail appointment confirmations to guests.
- Visual One Club Management System, a comprehensive membership management solution that creates a variety of membership types, monitors facilities usage and posts membership fees. Armathwaite Hall uses the system to manage spa memberships.
"The Visual One suite is ideally suited for properties like Armathwaite Hall that not only enjoy a brisk hotel and spa business but also host corporate meetings, weddings and other events," said Tina Stehle, senior vice president and general manager of Agilysys Hospitality Solutions Group. "Visual One's integrated systems for property management, point-of-sale, spa management and club management will enable the property to conserve resources and operate more efficiently while ensuring a memorable guest stay."
Located in northwest England's spectacular Lake District, Armathwaite Hall Country House Hotel and Spa is a luxury four-star property set in the secluded splendour of 400 acres of deer park and woodland and bordered by the beauty of Bassenthwaite Lake. One of the original stately homes of England, Armathwaite Hall features 42 rooms and suites, lake view restaurant, conference center and corporate activity center. The hotel's new state-of-the-art spa features 10 treatment rooms with tranquility room, spa treatment lounge and thermal suite; an infinity pool; floor-to-ceiling waterfall; outdoor hot tub; dance studio; and gymnasium.
About Agilysys, Inc.
Agilysys is a leading provider of innovative IT solutions to corporate and public-sector customers, with special expertise in select markets, including retail and hospitality. The company uses technology — including hardware, software and services — to help customers resolve their most complicated IT needs. The company possesses expertise in enterprise architecture and high availability, infrastructure optimization, storage and resource management, identity management and business continuity; and provides industry-specific software, services and expertise to the retail and hospitality markets. Headquartered in Cleveland, Agilysys operates extensively throughout North America, with additional sales and support offices in the United Kingdom and China. For more information, visit www.agilysys.com.