Dolce Hayes Mansion Elevates Its Meetings And Events Offering With Passkey
Dolce Hayes Mansion Provides Meeting Planners and Guests With an Extraordinary Booking Experience as Use of Passkey's Group Campaigns Increases 300%
Quincy, MA | Passkey, the worldwide leader in online group reservations, today announced that Dolce Hayes Mansion has selected Passkey's award-winning system to manage all events going forward at this landmark property. With the ‘Passkey advantage', Dolce Hayes Mansion expects to enhance all facets of its groups and events business, providing a more convenient and user-friendly experience for its meeting planners and guests, while capturing a significant competitive advantage in the marketplace.
Not only will Dolce Hayes Mansion meeting planners and guests now enjoy the convenience of web-based reservations and real-time event tracking; importantly, with Passkey's Group Campaigns technology, Dolce Hayes Mansion can now send targeted email campaigns to group guests pre-arrival, post-stay or even while guests are at the property. These targeted email campaigns are an effective method to generate meaningful incremental revenues and profits by promoting revenue boosting offers such as room upgrades, extended stays and hotel amenities.
Donna Kostenko, Revenue Manager at Dolce Hayes Mansion notes, “I am very excited to now have the ability to communicate with our group guests prior to arrival. From a marketing perspective, it is pure gold to get targeted email campaigns out to attendees to promote our restaurants and spa offers. These communications will play a factor in attracting guests to the hotel pre and post event, which is a huge win for us. Also, by simplifying the reservation process for both the meeting planner and the hotel, we can be sure that both the meeting planner and the attendees will have complete confidence that reservations are accurate when they arrive at the hotel which will result in higher customer service scores for the hotel.”
With Passkey, Dolce Hayes Mansion meeting planner clients will be able to track their events and optimize their room blocks using Passkey's innovative LiveView Dashboard technology, making sure meeting guests are booking within the contracted block, and before the cut-off date. Guests will also enjoy the convenience of booking their rooms online via Passkey's easy-to-use event-specific booking websites. In addition, Dolce Hayes Mansion will enjoy the savings and efficiencies that are captured from shifting reservations to the web, automating room lists and managing groups online.
We are seeing a big upsurge in the use of Group Campaigns by our clients to generate incremental revenue, whether through the sale of room upgrades and extended stays or via the promotion of hotel amenities,” notes Greg Pesik, President & CEO of Passkey. “In the last 90 days, use of Group Campaigns has increased by over 300% as our clients have deployed new marketing methods to counter the softening conditions in the marketplace. In this economy, efficiencies are important, but maximizing revenues on every piece of group business is critical. With the addition of several revenue generating tools, Passkey can now serve the fundamental group profit needs of leading hoteliers such as Dolce Hayes Mansion.”
About Dolce Hayes Mansion | The Dolce Hayes Mansion is an exquisite fusion of turn-of-the century luxury and high tech convenience. Listed on the National Register of Historic Places, the meticulously renovated Spanish Colonial Revival-style manor is as opulent as ever. Groomed lawns and mountain views create a quiet haven for meetings and relaxation just 15 minutes from San Jose International Airport, and 45 minutes from San Francisco and Monterey. Nearby, wineries, nightlife and championship golf beckon. Emerald green lawns, stunning décor and unparalleled guest service have made the Dolce Hayes Mansion an award-winning legend once again. For more information, visit .
About Passkey | Passkey () is the worldwide leader in online group reservations. The Boston-based technology company offers event planners and providers a powerful web-based solution for managing group hotel reservations. The heart of the Passkey system is an innovative online booking engine that lets group attendees make their hotel reservations online in the contracted group block, while allowing event planners and hotels to access real-time reports and event information. Offered as an onDemand solution, Passkey delivers benchmark speed, security and scalability.
The Passkey-enabled global network includes over 85% of major U.S. Convention and Visitors Bureaus (CVBs), as well as thousands of hotels, trade associations, meeting planners and meeting management companies.
Sr. Marketing Manager