The recessionary complaining and denial stages are over, acceptance has set in, and hoteliers now are firmly rooted in finding opportunities wherever they can. That was the mood among panelists on the HotelWorld Expo & Conference executive summit panel here on March 3. Panelist John Unwin, GM of Caesars Palace, summed it up concisely: “It’s shitty now,” he said, “Ten percent down is the new up. We don’t have a lot of clarity on the future, so we’ve got to get some of the great ideas from our staff, down to the line level. You’ve got to focus on the positive and get your people excited about it.”

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