Sheraton on the Falls awarded Starwood Select Recognition!
For the second year in a row the Sheraton on the Falls was awarded with the Starwood Select Recognition in Q4 2008 for overall guest satisfaction with a score of 8.19.
Niagara Falls, Ontario -- The Guest Satisfaction Index (GSI) continues to remain a top priority with Starwood properties. To ensure that Starwood standards are met, all properties are required to reach a target benchmark in Guest Satisfaction in five categories: physical, service, arrival, food and guest loyalty. Each of these categories are divided into a variety sub categories that evaluate a guests experience including: acknowledgement when they enter the hotel, check in process, valet service, housekeeping and more. The Sheraton on the Falls was one of only a few select Starwood properties awarded with the Q4 2008 Starwood Select Recognition. The Sheraton on the Falls exceeded all areas of the GSI and scored the highest on the physical and service categories.
Sheraton on the Falls is a modern AAA 4 diamond Fallsview hotel located on the Falls Avenue Entertainment Complex, in the heart of the Niagara Falls tourist district. The ideal location across from Niagara Falls offers the best views of Niagara Falls guaranteed! Custom floor to ceiling Fallsview windows in spacious guestrooms and suites provide an unforgettable experience. The Sheraton also features15000 sq. ft Great Room and over 35 additional meeting rooms, some featuring a spectacular view of Niagara Falls. Convenient indoor connections to both Casino Niagara and the 3 acre Fallsview Indoor Waterpark make the hotel ideal for visitors of all ages.
The associates at the Sheraton on the Falls are committed to maintaining and improving upon its Guest Satisfaction.
If you would like more information regarding the Sheraton on the Falls please visit www.sheratononthefalls.com