FastBooking Demos New iPhone Hotel Booking Application. Also Releases Booking Engine ‘New Look’, Package Builder, And Channel Profit Optimiser.
BERLIN -- ITB Show - Today, FastBooking gave the hotel industry its first peek of its FastBooking iPhone location-aware booking application, smoothly blending mobility with hotel commerce. Hotels that already use FastBooking products for direct bookings on their websites will seamlessly benefit from FastBooking's mobile booking solution. General availability is estimated for early summer 2009.
FastBooking Channel Profit Optimiser
With this new capability, FastBooking has launched the industry's first comprehensive view of a hotel's bookings, revenues and profits across all online channels including 3rd party distribution portals, GDS, and the hotel's own website. Hoteliers can view revenue, and profitability, by channel using historical bookings data; revenue managers may also view future reservations - and associated booking costs - by channel, allowing them to proactively reallocate inventory to maximize their overall profitability.
"New Look" For FastBooking Internet Booking Engine
FastBooking has improved the industry's most popular booking software for hotel websites by updating the look of its guest booking interface.
When it comes to user interface design, FastBooking products lead the travel industry in customer satisfaction and ease of use for travellers booking on the Internet. A 2008 FastBooking survey of over 30,000 travellers gave the FastBooking Internet Booking Engine a 95% satisfaction rating on ease-of-use and simplicity.
For comparison, the National Quality Research Center at the University of Michigan recently published their quarterly customer satisfaction analysis, the American Customer Satisfaction Index (ACSI), covering the Internet travel business sector. For customer satisfaction, Expedia achieved a score of 77, Travelocity was awarded a score of 75, Orbitz achieved a score of 74, and Priceline.com was awarded a customer satisfaction score of 72.
And according to more than 12 years of ACSI data, customer satisfaction is a leading indicator of a company's performance. Since travellers who book online are 23% more satisfied with the FastBooking booking engine when compared to the best consumer satisfaction scores achieved by 3rd party travel portals, hoteliers who use FastBooking's booking engine on their own websites can rest assured that they are maximizing their hotel's online performance.
FastBooking Package Builder
FastBooking has streamlined its popular Package Builder so that hotel guests may easily build their own custom packages consisting of hotel rooms, restaurant, and spa services. This high level of personalization, driven by the guest, generates higher average spend per guest.
Monte Carlo SBM will launch this new capability on their hotel website later this month.
FastBooking Growth Rate Doubles in twelve Months. Company Acquires Two Companies to Meet Surging Hotelier Demand
Today, FastBooking also announced two significant company acquisitions that will accelerate its expansion in Asia while increasing capacity to service its growing customer list in Italy and the rest of Europe. Please visit FastBooking News for information.
FastBooking is the global leader in direct bookings on hotel websites. Hoteliers choose FastBooking to increase online reservations, realizing results within 30 days. The company's products and services include; FastBooking Internet Booking Engine, GDS/IDS, online marketing for hotel websites, FastBooking Checker for competitive pricing, FastBooking Updater for one button price updating to 3rd party websites, and a network of partner and proprietary travel websites. FastBooking's 50+ exclusive booking websites include FastBooking.com, Hotels-Paris.fr, and Only-Recommended-Hotels.com. Over 4,200 hotels worldwide rely on FastBooking. The company employs 160 people and is headquartered in Paris with subsidiaries in Italy, USA, Asia and India. www.fastbooking.net